I don't work in this region, but I work for another ISO that controls one of the other grids doing a cross between DevOps and SRE on the systems that directly control the grid.
I've worked for startups (including my own) and public cloud providers, but this is the most stressful job I've had. If I fail people will quickly start to die as traffic lights and life-support systems fail.
The article touches on the complexity a bit, but it's huge job controlling a deregulated open-market energy grid. You have to scale for peak demand while providing financial incentives to support a mix of generation with widely varying prices. You have to deal with distribution congestion and natural disasters. Even generation disruptions -- a 2-GW nuke plant can shutdown at any moment. You need to deal with that deficit and quickly get something else online to meet demand.
And it all has to work 24/7 without a second of interruption.
It's an eye-opening experience. I'll never complain about paying my electric bill again. ;)