> eliminating left turns wherever possible after it found that drivers have to sit idly in the trucks while waiting to take the left turn to pass through traffic. So, it created an algorithm that eliminated left turns from drivers’ routes even if meant a longer journey.

Sounds reasonable.

> In 2005 ... the total distance covered by its 96,000 trucks was reduced by 747,000km. In 2011, ... the company had reduced distance travelled by trucks by 20.4 million miles. A recent report by The Independent says that the total reduction in distance travelled by UPS trucks now stands at 45.8 million miles.

But how does eliminating left turns even it means a longer journey reduce the total distance travelled?

Edit:

The Independent article referenced here explains:

> The efficiency of planning routes with its navigation software this way has even helped the firm cut the number of trucks it uses by 1,100, bringing down the company’s total distance travelled by 28.5m miles – despite the longer routes.