Zenefits cuts nearly 50% of workforce
businessinsider.com
businessinsider.com
Since then: that CEO got busted for writing a chrome plug-in to help people get around California's webinar requirement to get a license to sell insurance.
And the new CEO—the old COO—sent out a memo that sex in the staircases and alcohol in the office are not OK.
And he had to give away a huge portion of equity to early investors who accused the old CEO of turning Zenefits into a criminal enterprise for using unlicensed brokers to sell insurance.
This news does not surprise me.
I'm looking at the headlines and thinking whether the clock has begun ticking.
There may be somewhere between 250 and 300 total billion dollar "unicorns" at this point. So far as I've seen the last two years, the Zenefits companies are still rare.
The money parade doesn't end until the Fed pulls the plug on hyper low interest rates. It started there and it ends there, as it did the prior two easy money periods of time (late 1990s and mid 2000s). Until then, the trillions in cash sloshing around will keep seeking better returns via various forms of higher risk speculation.
early investors who accused the old CEO of turning Zenefits into a criminal enterprise for using unlicensed brokers to sell insurance.
I guess they somewhat misinterpreted the Y-Combinator preference for entrepreneurs who are a "little bit naughty."
OTOH, most of these training videos exist for stupid reasons. They don't make brokers any better at navigating ethical dilemmas -- as the content is usually 100% obvious -- nor make them any more predisposed to be ethical. And they training videos did that, and they do actually watch them, said brokers don't remember any of it two days later.
The training, and its mandate, basically exist to protect someone else from liability: "see, we told them you can't lie to potential customers, not our problem!" And that, in turn, probably exists only because we tolerated that defense:
"Yeah, I [did obviously unethical practice] ... but no one never told me I couldn't!"
So we all go through the motions of watching a mandatory training video that tells us nothing we didn't already know and won't remember anyway.
The result was their brokers ended up being very ignorant of insurance products and practice.
Ethics is a small portion of the requirements. It's mostly basic stuff on what insurance is.
Zenefits fell down there as well--they had many gaps in their producer licensing. They've now open sourced a compliance app to track this. https://www.zenefits.com/blog/zenefits-now-leader-licensing-...
(Most insurance agencies get by with a spreadsheet for this...)
They also list all their licenses here
I don't understand how he wasn't charged criminally for that.
> And the new CEO—the old COO—sent out a memo that sex in the staircases and alcohol in the office are not OK.
This was a deciding factor for a lot of people choosing not to work at Zenefits.
I know I wouldn't want to work somewhere that frowned upon getting drunk at the office and having sex with my co-workers in the office stairwells.
I know I wouldn't want to work somewhere that frowned upon
getting drunk at the office and having sex with my co-
workers in the office stairwells.
Truly, what is the point of working there if you can't have workplace 'friends with zenefits'.Friends with Zenefits: Two co-workers who have a sexual relationship in the office without being emotionally involved or committed to each other. The sexual encounters only occur at the office during working hours.
We use both Zenefits and Gusto (mainly because of legacy issues - neither offered both benefits + payroll when we started)
Zenefits manages our health insurance and onboarding, and Gusto does payroll. We don't pay Zenefits directly. With this layoff, there's about zero chance I would consider switching to their payroll service (even though it's about 20% cheaper than Gusto)
Gusto has a really solid UI. However, their problems are that unlike ADP, they require a long lead time (5 days I think?) for payroll. They also don't differentiate between part time and full time staff which makes this prohibitive if you use a lot of part time staff with few hours. Neither service provides a "full stop" HR solution - we have to use WhenIWork for timesheets and scheduling, and Workable for an ATS. I could justify their pricing if this was all rolled in.
Gusto recently doubled their prices so we are looking at OnPay which is about 1/3rd the price of either Gusto or Zenefits for payroll.
The price increase is annoying, but they also added a lot of features, so it didn't seem unreasonable. Agree it would be great if they added in time tracking.
My favorite bit about ADP, at least as used by my large-ish acquirer, is how they go out of your way to prevent your browser from being able to remember your user + pass. My second favorite is how those morons have a vacation scheduler, and if you put in two dates, my default it includes weekends. eg request vacation mid week 1 to mid week 2, and you have to read carefully or it takes 7 days of vacation from your vacation account. For salaried employees, that they know are salaried because they do my payroll.
And, pre-workforcenow, you had to click a little up arrow 8 times to add 8 hours to your PTO on Monday. Then you move on to tuesday. Then Wednesday.....
From my perspective, it's an absurdly good deal for the money. Not sure if this context matters, but there were only 2-3 of us (angel-funded) and our needs were simple. We don't use them anymore because we were acquired, but I'm still full of love for 'em.
This move was much needed 1 year ago - just an awful place to work all around.
Most of the raelly good people I met there have left - the people I know that stayed either had golden hand cuffs or weren't the high achieving type, to put it nicely.
Those aren't really worth much anymore -- once you hit a bump in the road, employee options are the first things to be wiped out. If investors received a larger share as has been reported, it's in preferred shares, which probably wipes out the employee options.
Sacks was pretty good about handling that situation.
Still agree with your overall point though - it's going to be a long, long time before those shares are worth anything.
So founders, former employees, and earlier investors probably lost out...
Also, define "current". What matters the most is its valuation at exit relative to its valuation in the final few funding rounds.
2. When new shares are issued, usually preferred shareholders get shares for free to maintain their percentage in the company. Other existing shareholders do not, of course.
I get how capital and return on investment work, but maybe it's time for a different model.
Destructive to whom?
Presumably, to places where a VC backed startup hadn't destroyed the laundromat industry. San Francisco is not a closed economy.
Probably to community theaters (Or hotels, or the equivalents thereof) in Pittsburgh, who picked them up for a discount at a liquidation auction.
Great news for out-of-state community theater, bad news if you need your laundry done in California.
Either that, or they went straight to the junkyard. Move fast and break things.
Silicon Valley is the only town I know where a thing like "profitability" is seen as a weird number.
Maybe I'm missing your point, but these jobs wouldn't exist if it wasn't for endless VC capital and ridiculous valuations, so I'm not sure the net effect is leaving these former employees "worse off".
>but maybe it's time for a different model.
Be self-sustaining or go under; why should it be any other way?
The issues is that the VC wants to see growth, since growth means you're edging closer to profitability. They'll continue to give you more and more cash if you need it, as long as you look promising. This creates the incentive for you, as the startup, to make it look like you're growing, in return for more VC cash. Regardless of actual growth numbers. Growth "hacking" is a result of the incentive structure. But the system exists because there are business models that cannot be self-sustaining from day 0 that, nonetheless, could possibly be a very good investment for a VC to make if it grows large enough.
There is also the option of aiming for a segment of the giant market a la 37 signals.
Me, I don't think I would ever go after one of these giant markets if I truly believed that the only way forward was to raise 8-9 figures and pray that my competitors die first. It's unreasonably risky.
This is why, when leads mention a VC backed competitor, I say something like: They'll be gone when the money VC dries up. You can trust us to stay for the long haul because you are our boss.
Now it's 100% about the money - just look at what is being funded. Almost no real "tech" companies - just a bunch of folks writing slightly different variations on how to sell ads. I have to try to keep a straight face when I have some obviously-way-more-talented-than-me engineer telling me about some silly worthless app they are working on. It obviously does not move humanity forward or progress the art of their profession in any way - it's just a lottery ticket people have deluded themselves into thinking they are "making the world a better place".
The change in tech startups has been extremely sad for me to watch. What used to be inspiring is essentially now one step removed from fraudulent.
This take is not completely fair - there are a lot of startups also doing interesting things - but it's closer to reality than not - and nothing like what you envisioned as a "startup" even just before the dot com era.
University campuses typically have everywhere you'll need to go within a compact walkable envelope, and you can generally live within a short walk of one of the edges. The grad students are coming out ahead, in my view, since they don't have to contend with flaky and crowded transit.
If startup employees are being greedy, they're doing an exceptionally poor job of it. They would enjoy much cushier lives as, say, mechanical engineers and accountants in the Midwest.
This approach also basically rules out entire classes of investments (e.g. biotech).
It may be apocryphal, but Google (market cap: $567B) is rumored to have taken its first investment before it had incorporated, and well before it started making money. I'm sure there Google is not alone in this respect.
The whole point of investing is that you are doing so based on potential. Regardless of what the current value is. In fact, the lower the current value is the better!
The fact that the pendulum has swung too far doesn't mean the approach is spurious.
Edit: this isn't to say we are in a bubble that will burst, its to say that eventually developer pay will come down (as supply catches up)
The only ones hurt will be generalists. It's not like you can pull a guy off the street and have him do 90% of dev jobs. The number of people capable of doing the job well will mean it always pays fairly well.
Real estate on the other hand can be done by anyone with some charisma and decent reading/writing ability which is probably about 50% of the population. These are the niches where high paying jobs don't last. Look what happened with Uber recently, once the job seekers catch on to an easy source of high income it's a few years or less before that income dwindles from excess supply
in 1999.
Raising from small funds ameleriorates this somewhat, but that isn't the sexy thing to do so people seem to rarely do it.
As I buyer I'm constantly reminded that they are free to me, but as they say "there's no such thing as a free lunch." These costs are just passed on to the buy via a higher price; hence the [now] fallacious "home prices always rise."
If the cost of housing rises with each transaction, then it seems logical that the economy must grow to support higher wages to support higher costs of living, right? This got me wondering how much of the necessity for growth is a by-product of unnecessary middlemen taking cuts of various commodities?
But the same time the idea is that everyone in the chain is delivering value or else they wouldn't be there because someone else will provide something better by ruthlessly removing said intermediary out when it is no longer efficient.
If you have a better way of selling houses between people without the need for that 9-12% you would be doing it now or you would have done it by now.
Literally the definition of a founder. You find opportunities to exploit.
Because money is god round these parts.
For instance, if the total layoffs per year exceed some amount (say 25% of the workforce, which still seems absurd), the company should automatically have to pay a fine, such as 5% of the total salaries that were “saved”. In addition, they should be required by law to give a one-year severance per employee in that situation. Management screw-ups need to come at a damned high price so that this becomes a rarity.
It's important to really think through what the actual results of a proposed policy will be. Unintended consequences abound.
/b
Over the years I've had recruiters from Theranos to DraftKings contact me, both with the spiel of "unlimited growth", and we all know how those went. :/
[1] https://ca.indeed.com/cmp/Zenefits-Development,-Inc./jobs/So...
Your take home pay at the end of the year would be 88k - 116k (if those numbers are to be believed). After accounting for rent and other expenses, I feel like that's average at best.
Anyone know how large they're expanding into Vancouver?