As we have said several times, we underestimated demand for our product. PG has always said to build something people want. We did that, albeit a tad too well. Rest assured, this is not a conspiracy organized by the caffeinated beverage industry to keep these units out of your hands!
Several units have already shipped and have received overwhelmingly positive responses. While the vast majority of backorder customers understand our difficulties, it's clear that a subset have grown increasingly frustrated, and understandably so. We think this reflects on the great enthusiasm for our product. However, these concerns must be addressed, and we intend to address them. To alleviate the frustrations of our most eager customers, we are offering to expedite orders for those who upgrade to our Pro Package offering. For a minor fee, you will be bumped to the front of the queue and enjoy also all the benefits provided for by the Pro Package. We feel this is the best solution for all. Details will be forthcoming on our website.