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I am sick of the "They are transparent so it's ok" argument. The fact is this type of thing should not happen anymore.. I get it, stuff fails but it's not acceptable to lose production data at this scale and save face by being transparent. That was ok back in 2003.. Not anymore.

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Compare with Github and their 98.935% uptime over the past month: https://status.github.com/graphs/past_month

Neither should be exclusively relied upon for business-critical services. Ask Github about their production backups and DR plans some time.

I still remember the outage where github ran their tests against production - which started by TRUNACTEing everything before loading fixtures.

I think "everybody learns the hard way" is just one of those things with operations.

Probably they cut cost by hiring a group of really incompetent set of developers because they are a "startup" and "transparent" and "its ok". Nothing could make state of the company more "transparent" than that. xD

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