My Time Machine backups in the past have been missing gigabytes of data, without me telling anything about it. And not just volatile data, like temp files or caches, but photos, music and documents.
[1]: http://osxdaily.com/2012/01/21/compare-time-machine-backups-...
I think easy, good server-level backup software would be great. The problem is that enterprise servers are usually highly customized, part of a large, unique architecture, and contain a lot of proprietary, confidential, and potentially personal, legally protected data. That makes it a lot harder to get a one-size-fits-all backup solution set up, which means that the onus of reliable backups will, of necessity, rest upon the company's administrators.
It is very sad when no one checks backups. This bites companies every day and it's usually easy to sympathize, but there's no excuse for it. GitLab needs to perform a serious review of its processes.
I've checked out the GitLab job listings that get published on HN Who's Hiring and other places regularly (I'm currently 100% remote with my current employer and like to track other 100% remote employment opportunities). They have a salary calculator/estimator and personally, I was really underwhelmed with the values it would put out. That calculator makes a city price index adjustment from the base salary and contains a statement that says GitLab prefers to hire people who live in less expensive cities. I also remember feeling that their interview process sounded a little overbearing.
It may be time for GitLab to consider upping the ante on its recruitment procedures and adding some more experienced people to the ranks.
You might end up disappointed if you do.