I got hit with a Western Union scam when I was a teenager. I spent numerous hours on the phone with WU trying to get any information on who picked up the money. Name, id, or even city where they picked it up. WU understood I had been robbed but refused to help me.
Apple should be next. Once I had an iPod stolen and Apple refused to help me recover it. They wouldn't give me the IP or geolocation of where it was or even tell me if it connected to iTunes and whos account it connected as.
From these two events, I always felt that Apple and Western Union aided and protected criminals and thieves.