Fast Trader Pulled a Fast One on Some Customers
bloomberg.com
bloomberg.com
This implies that Citadel is buying the stock before selling it to you. I doubt that's the case as waiting for the ack from the exchange before handing the latency would be too high, more likely that Citadel assumes it is likely that it can buy it for that price at the same time that it is selling it to you (and that's seems what's implied in the FastFill description). That's not guaranteed profit as Citadel is taking a risk (albeit small) as its buy at the better price might not be filled.
edit: and in fact the article later says that this risk-free arbitrage is not really risk free.
Large firms do this business as usual. They maintain inventory and sell it to their customers directly, while still reporting the trade to the market audit trail. This is usually done by the private brokerage side of the firm executing all trades through the public investment side, and the investment side just executes the trade against the house inventory instead of a third party buyer/seller in the market.
I wouldn't be suppressed if Citadel simply sells marginally cheaper just so they get more volume to extract information about price/volume trends before their competitors can
Also, this is retail flow, likely there isn't much information to extract for Citadel.
What the article left out is that everyone learned that this type of race arbitrage can be done. As a result a number of private microwave networks was build and this type of trade is done on a much larger scale between the exchanges now prompting institutional investors to question the fairness of the deal they are given.
"But the weirdest part is that Citadel is selling you the stock for a lower price than what's available on the public exchanges. For instance, if the public exchange shows the stock offered at $40.02, Citadel will sell you that same stock for $40.016, saving you like 40 cents on a 100-share order. (This is called "price improvement.") It's giving you a (slightly) better deal than you'd get elsewhere!"
The problem is, this raises the question of sock-puppets being used; even if they don't appear to be employed as expected.