This is pretty deep, and pretty smart, since it deals with the things a firm is about: its customers, what it gives those customers, and itself.
One could do worse than to consider those three areas in any decision.
One could do worse than to consider those three areas in any decision.
> there’s a lot of sloppy thinking on my part so far
That's from the blog post. Mistaking amateur ramblings for analysis is bit worse than seeing someone's mediocrity as genious. What are the standards for analysis now, 2 beers and a couple paragraphs about how the world should be?
More to the point, he's a longstanding and well-respected business advisor, and has an excellent track record. I may or may not agree with him on any given subject, but I'll sure as heck stop and listen, because he knows more about this stuff than I do, by far.
I think an executive mastering the customer machine, another the company machine and another the product machine, will allow each of these critical areas to sing. There will be conflicts and fight for resources sometimes but understanding you are all three silos that also come together to work for a greater good is a powerful motivator and I think can allow the company to see its mission more clearly. The idea needs to be fleshed out more but I applaud the direction