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There are quite a few of these screen-capture tools around (Inspectlet, Mouseflow, Hotjar), most of them for UX optimization.

If you're looking for a more developer-focused product, you can also check out LogRocket (https://logrocket.com).

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LogRocket looks interesting and may be very helpful for debugging problems in production or optimizing performance. But FullStory or something like it fits my current needs better. I just want a video of real users interacting with the site to see where they get confused. And I don't want to spend a lot of time integrating code to get it to work. That is what FullStory is promising but I haven't tried it yet.

How does this reflect on a sites privacy policy? Are there any open source versions?

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