Man their content is good, but the app sucks.
Man their content is good, but the app sucks.
HBO is missing the most basic UX features like discoverability, recommending the next episode of shows you've been watching, ratings, etc. Great content, but basically no effort in their apps that consume their content.
Netflix is a tech company that got into content, and HBO is a content company that got into tech.
I was watching Goliath last weekend on Amazon Video via the Roku player, and 6 minutes prior to the ending of an episode, they dim the screen to start a countdown of playing the next episode. While Netflix has had some hiccups in cutting off some cold opens of some shows, it's vastly better and consistent in behaviour.
The only competitor I can compare it to is Amazon. In that regard I agree that Netflix obviously puts more into the interface. Amazon's splitting shows into seasons and not even grouping them together is maddening.