Moderators who had to view child abuse content sue Microsoft, claiming PTSD
theguardian.com
theguardian.com
"""Program authorities advised the workers to take walks and smoke breaks and suggested Blauert play video games to manage his symptoms, the complaint said. Later, however, his supervisors allegedly gave him a poor evaluation for “lack of production and too much time playing video games”."""
Very good use case for machine learning. I don't know what tech is used but prescreening with ML should already be quite helpful if you don't want to rely on it fully.
I wonder if it makes sense to hire pedophiles to do this job. Especially if this lawsuit holds, pedophiles wouldn't be able to make similar claims. And you already need security measures to prevent them from stealing customer emails and such.
The other solution is to push more of this work onto a computer program, but no matter how well that works they'd probably want to have a human check it before sending customer data to the FBI.
At the very least, if it's a real problem they should probably screen people for having thick skins and make them sign a waiver or something.
[1] http://www.theverge.com/2016/4/13/11387934/internet-moderato... [2] https://news.ycombinator.com/item?id=11502242
I'm not sure that's true.