India’s Call-Center Talents Put to a Criminal Use: Swindling Americans

I've gotten a few of these calls. I have to admit there was a brief moment of concern when they said they were from the IRS. Then I realized that they would probably send me a letter in the mail instead of call me randomly. The language and words used in the conversation were also a bit "off". It's sad to see that some people fall for this enough to send money....

I feel like technology can help here. If we had a consistent way to dealing with the US federal government - a one-stop-shop online portal for example to pay taxes, manage social security, get a new passport - maybe such fraud would be mitigated.