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Comment by vladharbuz | Hacker News Reader

Anyone else getting an access denied error?

  Access Denied
  You don't have permission to access "http://www.dell.com/en-us/shop/productdetails/xps-15-9560-laptop" on this server.
  
  Reference #18.f4741602.1482244883.2126641

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It seems like they block access to the US store from outside the US? No VPN here, just a DE IP and it's blocked.

Incredible to see the price differential between the US and DE stores though, on top of the 18% VAT you expect

That seems to be the case here. Visiting http://www.dell.com/en-us/shop/ from my german IP yields the same result. Unbelievable. Frankly, the whole site looks like a mess to me.

I'm not having a problem viewing in Japan

Yeah, I can access the URL from Austria, but I'm not sure I'm actually seeing info about the new XPS. There don't seem to be any specs anywhere, so it's hard to be sure.

Seeing the same here (German IP), maybe GeoIP blocking?

The Dell site is absolutely terrible. For a while, perhaps still, there was no way to show the tech specs for at least the XPS laptop I was looking at. The marketing speak would say something like "XPS 13 with 6th Generation Intel Core processors" and then just a series of prices. You couldn't tell what CPU it had, how much memory, nothing. There's a Q/A box on the page, and there were dozens of unanswered questions like "how big is the hard drive" with no answers.

I bought my XPS 13 from Costco, which was a nicer experience in pretty much every way.

It's really appalling. I'm guessing most of Dell's sales come from other sources (other websites or actual retail stores). Otherwise they'd be out of business with a website that terrible.

Greece here, both URLs work fine.

Yes, but the archive.org link further down worked for me: http://web.archive.org/web/20161220095136/http://www.dell.co...

thanks, worked like a charm!

This occasionally happens to me when browsing using a VPN. Disconnecting from the VPN solves the issue.

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