obviously a biased piece to make snap and spiegel look bad. the product is great, even if it's garbage on android.
but it's really no secret that spiegel is arrogant and it shows. He pressured his rich parents to buy him nice cars in high school to fit in better, his leaked college emails, kicked out the founder who came up with the snapchat idea, etc.
I went to a hackathon in college when he was like 22 or 23, showed up wearing a suit and gave a speech with JFK quotes like some 20 year F500 executive would. comes off as a tryhard but his strategies are obviously working really well so who cares. keep at it, love the product.