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I totally agree. I got forwarded a skype for business invite this morning for a meeting with Microsoft and I haven't used it before. I clicked on the link followed the instructions, which meant installing a pkg on my mac.

The thing that struck me was that after installing the pkg I got taken straight to the conference - I didn't have to go back to the link, put any ID / PIN or anything. It was seamless.

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The seamless redirect after install is a nice touch. However the "receive link in email for software/plugin download to install so you can do this important thing" harkens back to earlier times and is the classic malware infection scenario. I guess it still works because enough people still do it.

Jitsi Meet beats that hard by not having any package to install in the first place: https://jitsi.org/Projects/JitsiMeet, https://meet.jit.si/

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