Testing the Limits of Credit Card Signatures (Part 1)
zug.com
zug.com
1. Buy something with your credit card
2. Sign with a false name
3. Contest the charge
4. Get a refund--keep the merchandise.
When i complain, they offer to let me put each variation of my signature on file, so i could have several which pass the test.
I was surprised to see on page 28 that it is considered a security feature.
Also, I remember one time a friend got a 250 euro ticket driving through Austria, and I thought it was nonsense. He was speeding sure, but I think they inflated it by more than it was, and they said he had to pay on the spot or they wouldn't let him go. If I was in that spot, I think I'd write "Coerced Void" in artful cursive on the receipt and protest it later with the credit card company.
All my credit cards are disabled the instant I take them out of my normal buying pattern, and even RedBox makes me enter my zipcode to rent a $1. movie on the CC, so there are clearly more effective mechanisms to preventing fraud than signature verification.
I actually can't remember the last time I used a credit/debit card and actually signed for something - that would seem rather quaint these days.
What this article doesn't say is that a lot of stores ask for ID when paying by card... something that always surprises me; this NEVER happens at home.
I think this will automatically phase out automatically with new technologies like RFID...
In the end, signatures are really there to protect the store not you. It's in their best interest to have you sign with your actual signature. If you signed as Donald Duck and then contested the charge they'd probably have a hard time proving it was you and they'd lose money.
The scanner didn't work so I had to go to the counter, and had to fake a signature. Nobody even batted an eye. It was exhilarating, and unnerving at the same time...
Maybe I should just chalk it up to my mind-busting ability to play it cool?
For the record, what it is: a pre-funded alternative payment system that uses your phone, a barcode, and your face to eliminate the need for a plastic card at the point of sale. Hence no crazy signature problems.
How do you all plan to get around the very high hurdle of getting high penetration of point of sale systems that are compatible and can show a picture of someone's face? There're a lot of legacy systems out there... Don't mean to bust your chops, just curious. Could do phone-based required authorization instead, which would at least remove the picture requirement?
If signatures were for verification, then they wouldn't have you sign the back. That would be like writing your login on post-it note stuck to your computer.