Says Uber.

Unfortunately - based on their history - you're working for an utterly untrustworthy company, no matter the smiley face of nice they're trying to paint themselves nowadays.

This is not directed against you. I appreciate that you're hanging in here and participate in the discussion.

They don't care about stupid routing. Uber in Chicago routes through alleys ALL THE TIME, but trying to talk to Uber support about this is a dead end. My home address is a street address, but Uber moves the pin to the alley.