Actually I know nothing about the specific Singapore train system, but the basics are "trans-national" and "well established", a metro is an extremely complex structure to manage, but the principles are well established on the experiences of early railways.
You have to manage a time table, the personnel and the maintenance of both the rails (and station and power lines, etc. i.e. the "static" parts of the infrastructure) and of the "moving" parts (the trains).
In order to do so you have "allocation" tables, usually made in advance two or four weeks at least, stating "who" (personnel) and "what" (train) are "where".
These "programs" are monitored and changes to it (think of people not showing up at work, a train having a malfunction, etc.) modified to allow for these impredictable events.
So at the end of the day (each day) you had a printed piece of paper with modifications - if any - scribbled on it.
Nowadays the same thing is done on computers, possibly in a much more detailed way, but the basic data "which train was in service on which line at what time" has been available on paper since day one (or two) of any railway in the world.
While I can (barely) understand how these basic data for the 5th of November was not available on the 5th night, there is no real reason why data since August and until - say - the 4th of november was not available.
As said, the data analysis carried on the data provided by SMRT has been carried on in a clever way, as finding the culprit from that set of data would have not been at all easy through other simpler analysis methods, but somehow SMRT (and LTA) provided the "wrong" set of data.