UI doesn't really matter for people with enough instances to care about money. Nobody is going to blow $1,000/mo because the interface is nicer.
Executives love slick UIs and flashy dashboards. Executives have a lot of power.
What world do you live in that a random dev picks the cloud provider for a company?
If we're profitable, we're going to invest in a better working experience so that our employees spend minimal time 'dealing with' a tool's 'issues'. -because we can.
If we're a smaller pre-profit/cash-strapped/VC-beholdened company everyone is going to be expected to tolerate working with 'rough' tools if it can save a few bucks.