I don't think it's a good idea to categorize Trump supporters as uneducated hicks. Liberals love to do that to gun owners, but it is farthest from the truth--both groups are a massive cross section of society that cuts across every socioeconomic status and every education level. To think otherwise is a huge mistake and a huge generalization.
They do not need empathy. They wanted to be left alone and act according to their own judgement, something that the left really could not process.