Pretty sure he is talking about the people that got hacked (with 2 factor on) and had their acc used to mine bitcoins. I remember reading about that twice one or two years ago

Or maybe even less nefarious reports about people accidently ordering a bigger machine and forgetting about it until the month is over. Can result in 1+k bill as well.

Or the most talked about problem. Downloading something from the glacier.

They're mostly avoidable problems. And they still terrify people with little income