I would say that we all have become numb to the negative aspects of this job, which as you can imagine, usually include:

1) (rightfully) angry customers 2) painfully arbitrary and illogical corporate procedures 3) any sort of purpose or mission that our products fulfill

Speaking for myself, I think it's very important to realize that this job is one of the best in town, is still decently well paid, and allows you the down time required to work on "real" projects.

The ones who were capable of leaving have left. The rest of us are waiting.