It's as if some person kicked out of a store for shoplifting swore they'd never shop there ever again. Good!
For this story in particular did anyone come forward to say that they had been banned that didn't participate in the scalping scam?
There's a culture of impunity out there on the internet were people think they can cheat the system and nothing will ever come it (think manufactured spending for example). Well, sometimes something does come of it. Don't do the crime, if you can't do the time.
If there is email abuse, then you ban from gmail, youtube abuse, from youtube, etc.
In the case of AdSense that may be true but there's no evidence here that anyone was falsely accused.
People scalped. People got busted. That's it. The only "problem" is that some of the scalpers were stupid enough to use their real accounts.
It'd be like losing your voting rights due to getting a speeding ticket.
Google is technically right here but the reason you're seeing such a visceral reaction is that people care about their data a lot and having a relatively unrelated event wipe that out is a big overreach.
Google should put in place a better solution to deal with frauds. They have the resources, not the will apparently.
Their customer service sucks big.
That said, if you as a company are going to completely destroy someone's online life over a single incident, then it's totally fair for others to be weary of using your services.
I think I will be concerned to enter that shop again.