I'm not upset that they don't have an accidental damage warranty, I'm upset that I can't send it to them and pay them the $100/$200/$300 or whatever it is directly for _them_ to fix it, not some random dude who's never seen the Pixel before.
I'm not upset that they don't have an accidental damage warranty, I'm upset that I can't send it to them and pay them the $100/$200/$300 or whatever it is directly for _them_ to fix it, not some random dude who's never seen the Pixel before.
On the other hand, the "who's never seen the Pixel before" part? C'mon, the phone just came out—if an i-device breaks on the first day, you'd better believe that if you take it to an Apple Store someone's fixing it who has never seen that device before. That's the fundamental problem of new hardware designs (especially when coupled to bathtub curves); you can't blame Google for it. Give them a month and every repair shop around you will have fixed plenty of Pixels.
* A repair manual
* Parts
* Tools
* The ability to replace your device on-the-spot with a new one if they brick it
I went to my local Apple store on release day, showed them it wasn't working, and they swapped it out straight away, no questions asked.
Send your pixel to our authorized repair shop here. They will bill you.