Did you not read beyond my first sentence?

Who are we as programmers to decide what works best for our users? Were the clerks at the bank not capable of deciding for themselves if their pen and paper workflows worked better for them than the computer programs we made to replace them? The typographers of yore were almost certainly more comfortable and faster using a linotype machine than this new fangled desktop publishing software, that we invented. I simply cannot wrap my head around people in our profession who kick and scream because the march of progress once in a while makes their lifes a tiny bit uncomfortable for a short while.