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Comment by notadoc | Hacker News Reader

The build quality of MacBook Pro is generally good, but it's still hit and miss especially for a premium priced machine. For example, the film layer on my display is currently peeling off, similar to this: http://cdn.macrumors.com/article-new/2015/03/Retina-MacBook-...

This is a 2015 model.

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I didn't know this issue happened on the 2015 model as well... I've got the mid 2014 model and it has the exact same issue. They call it staingate [0], and it seems that they've replaced screens with the issue (for free). I have yet to request that, however...

[0] http://www.staingate.org/

I was very disappointed to find it on a 2015 model as well.

The "staingate" name is odd, it's definitely not staining, the laminate just wipes right off with little effort.

Is there any chance of getting this replaced by the Apple Store? I think I was quoted $900AUD.

Yep, Apple are replacing these for free.

They chose for 'staingate' as it looks like regular stains (like the ones you get with dirty hands on your screen). One of my colleague had the same issue (of course, same serie macbooks) but his was just in the middle of his screen. He tried everything to get it away (he said it randomly appeared; he used cleaning wipes daily)... I wonder how many people are still walking around with damaged screens...

This is a result of improper care and applying harsh cleaning chemicals that remove the glare resistant coating - this is not a result of bad quality.

Wrong, you made an inaccurate assumption.

I use a microfiber cloth to remove dust from the MacBook Pro display. Never have used a chemical once, there is no need if you are dusting a display.

I'd take a video and show you how you can scrape off the laminate with quite literally anything, but I have nothing to prove to you. Besides, as another commenter has pointed out, Apple is apparently replacing these screens if you can handle to be away from your work machine for the repair time.

It's build quality.

Only, it's also happening on my 15 inch MacBook Pro screen, which has never been touched with anything else than the cloth it came with and purified water.

I bought it brand new knowing about Staingate and purposefully treated the screen with kid gloves, yet here we are.

I've told friends and family numerous times to throw away that "LCD/Screen cleaning" crap that they were upsold at BestBuy and to just use (preferably distilled) water and a microfiber cloth. That combo will get rid of 99% of smudges and will get rid of them safely! All those commercial screen cleaners contain crap like ammonia and other chemicals that can take off screen coatings.

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