The Competitive Landscape for Machine Intelligence
hbr.org
hbr.org
It's likely this coming from a less technical perspective but roboadvisors like Betterment or Wealthfront are not really examples of machine intelligence. Their whitepapers describe the techniques they use to craft their portfolios [1]. At best they use optimization on a predictive model, but it seems highly likely that they have manual input. They create a set of recommendations and execute them for you. There isn't much learning, data mining, or automated processing from data happening there.
The "Agent Enabler" section seems like its trying to get at foundational reinforcement learning companies but isn't self consistent with the examples provided.
They left companies like the Allen Institute and DeepMind off the research section.
It's easy to go on, but I think they need a technical editor next time :)
[0] https://hbr.org/resources/pdfs/hbr-articles/2016/11/the_stat... [1] https://research.wealthfront.com/whitepapers/portfolio-revie...
Gigster can't even filter out all of the bad customers that Godaddy intentionally sends their way. Every additional bad customer costs them in time, money and reputation. Yet they have the gall to claim they're AI powered. Amatures.
Isn't it a bit problematic that the business rules generated by the model are too complex for humans to reason about them? How can you rely on the rules to be 100% appropriate for the task if it's impossible to reason about them?
One example is when you fit sparse high dimensional models to complex data in a real-time production system. The resulting models may have hundreds of millions to billions of features with non-zero weights, that constantly change as the underlying data changes. It's impossible to "hand-code" such a model from scratch by any reasonable size team in real-time. On the other hand, these hundreds of millions of rules can (and should) be exhaustively analyzed / audited by slicing and dicing both the model feature-weights, as well their performance on the data comprehensively. As an example, the "R" programming language typically creates useful human interpretable summaries for the models it generates.
For reference, I have been involved at Google in building such massive high dimensional models for properties like Youtube, and currently a founder of one the companies in the HBR report (LiftIgniter, YC W2014). Hopefully that doesn't make me too biased to respond.
Most models aren't interpretable, and coefficients are highly unit and feature dependent. Discussions involving feature weights beyond "What if we reduce the feature space?" or "Did we implement this feature correctly?" often go bad, they almost always go bad when you're using it to "audit" the model. I have been in way too many discussions where someone suggested that the weights were wrong, simply because they thought something should "be more important".
One especially problematic issue is: if a model is too complex for humans to reason about, then a business could encode any kind of illicit behavior in the form of model parameters they like. Even if someone could prove that the model is biased one way or another, there is complete plausible deniability for the business, i.e. "I didn't make that choice, the learning algorithm did". We're in for some very interesting legal battles related to this, I think.
If a model is too complex for humans to reason about, how would a business encode illicit behavior, unless the AI itself was running a significant portion of the business? Even in that case, someone or some group is responsible for setting the initial parameters of the model, and they can be held responsible for its decisions.
In the end, I think the legal solution would be put less emphasis on mens rea and more on actus reus. In other words, if your AI does something wrong, you are in the wrong, regardless of your intentions.
But that would be a large change in the way the legal system works. Fewer people than you'd expect understand that today, a large portion of crimes, if not most crimes, require both intentions and action for the legal system to judge guilt.
"A fundamental principle of Criminal Law is that a crime consists of both a mental and a physical element. Mens rea, a person's awareness of the fact that his or her conduct is criminal, is the mental element, and actus reus, the act itself, is the physical element."
Or run an ablative test where part of the features are removed and their effect measured, so as to identify which features drive the decision most.