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Hmmm, interesting:

"Thank you for using Upwork.

At this time we are unable to close your account. Please call our concierge team at 1-866-676-3375, select option 3, and we will help you close your account.

Please note: For security purposes, you will not be able to change your username, or open a new account with the same email address.

If you need help, please contact Support Services."

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Got the same message but somewhere I read it was due to the fact multiple users where present in my account (long time since I last used it).

I was able to remove the other user (under Settings - Permissions) and, subsequently, close the whole account.

No multiple users for me though. Will give it another try later on. I was already fed up with how Upwork works and this article just pushed me over the edge.

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