I mean, it's being handled by 3 different customer support staff, so I don't know what that actually entails.

My advice, get a blog. Write about your experience within industry. My best example would be a man called Simo Ahava, whom writes about GTM and GA. Join Slack groups and communities and just network.

I highly doubt he knows the CEO and even if he did, would said CEO actually act on such an inconsequential thing. I mean, imagine the PR meltdown from such an act.

Anyway, time for some tea and a chillout. Have a good Sunday :)