Also, PayPal really needs to stop using SMS for 2fa.
I expect more from a payment processor that is linked to my bank account.
Also, PayPal really needs to stop using SMS for 2fa.
I expect more from a payment processor that is linked to my bank account.
With my prepaid provider, customer service is shoddy but would need considerably more to do a number port than just the number.
By removing SMS 2FA you gain nothing, and I lose my only viable second factor.
Ex
* https://www.wired.com/2016/06/deray-twitter-hack-2-factor-is...
* https://www.hackread.com/gmail-id-hacked-google-two-factor-a...
SS7 attacks don't.
[1] http://www.forbes.com/sites/thomasbrewster/2016/06/01/whatsa...
... hackers can bypass the encryption protections by exploiting SS7 to create duplicate accounts that receive all the messages intended for the target phone.
This is done by tricking the telecoms networks into believing the hacker’s phone has the same number as the target’s. That means they can set up a new WhatsApp or Telegram account with the same number and will receive the supposedly secret code that confirms they are a “legitimate” user. From there, they can impersonate their target, sending and receiving new calls and texts.
In addition, 2FA systems are not limited to devices the consumer already has -- Paypal could easily send you a device that generates a one-time password, or that uses a challenge-response protocol to do so.
I really wish they had Google authenticator or Yubikey support.
I have a "Symantec VIP" co-branded Yubikey that I've used with PayPal for years along with an authenticator app on my phone as a fallback.
I don't have my password handy right now so I can't login to check, but look for settings related to their "security key". I don't know if they still do or not but at one point they offered a hardware OTP generator (similar to the old RSA SecurID key fob) for a one-time $5 fee. Alternatively, you could use an existing one you already had just by entering its "ID number"; I used the IDs of my Symantec VIP Yubikey and also the app.
Sorry I can't be more specific or give you better guidance. I know that the option does exist, though; perhaps just explore the available options and maybe you'll stumble across it. Good luck!