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We just published our new open source ticketing and customer service system.

Commercial page: https://zammad.com/ Source: https://github.com/zammad/zammad Org page: https://zammad.org/ Foundation page: http://zammad-foundation.org/

Background: The founder and creator of the OTRS ticket system build an open source Zendesk alternative with some pretty neat features which can be found here: http://days.zammad.org/

Can't wait to read your feedback and what you think.

Is there a vagrant version available for download?

Good point! Not yet but I created an issue for that: https://github.com/zammad/zammad/issues/253 we will come to that as soon as possible.

Great! I'll give it a go when the Vagrant box is ready. At the moment I'm providing support for a small product via email and it's getting old. I'm keen to switch to something better.

Done with: https://github.com/zammad/vagrant Please note: https://github.com/zammad/zammad/issues/280

I suppose this image should have channel instead of kanal.

https://zammad.com/content/1-home/tickets-per-kanal.svg

Thanks! We'll fix it asap.

Slight issues on mobile: http://i.imgur.com/Xw1d88j.jpg

Thanks! We fixed and pushed it.

Show HN: Zammad – Open Source ticket system