I trolled my IRS scammers for weeks and learned something really dark
msn.com
msn.com
It does not matter if were they previously desperate or not. They were committing a crime. If you want to see a western side of similar scams, I would highly recommend you to watch Wolf of the Wall Street.
Unless these people were forced to do this, I do not have pity. This is not indifferent from stealing money on streets of India.
http://www.cbsnews.com/news/madoffs-other-victims-his-former...
Clearly not everyone was in on the "scam" in this instance. I'm not sure why people seem to think that this Indian scam was any different. It doesn't really seem to be giving the employees the benefit of the doubt.
They're told to call a person and say that this person has money owing. They're told that the IRS is their employer. There's no reason to automatically assume that all the call-centre staff are in on the scam.
This is an international scam, and multiple federal and state agencies in the US are looking into it, glad to hear other governments are too.