Unless you work at FB or have other info, I would definitely doubt that. Assuming this claim is legit, FB has not done a lot to instill any degree of confidence(for me) that they are a user-centric organization willing to compromise & work with customers.

FB, much like apple, is a closed off "our way or the highway" type company. It is utterly massive which not only gives it huge power, but makes it difficult to even find a human to rectify an issue. So I hope you are correct...but i doubt it.