Do you think we'll see a renaissance of design as a differentiator for businesses, or is something so difficult to account for prior to product launch doomed to be discarded by all but a few companies?
Do you think we'll see a renaissance of design as a differentiator for businesses, or is something so difficult to account for prior to product launch doomed to be discarded by all but a few companies?
There are other companies, but few in the computer / consumer electronics business.
I think the key is that most companies treat design as an afterthought, or an expense. It's completely irrelevant to most users, but look at most PC laptops - they have a nice, glossy lid and front bezel. But the bottom cover seems like a minefield of stickers, covers, fan openings and screws. There is no design there. The design job ended with the obvious, visible parts.
Again, completely irrelevant to most users as they will never look at the bottom cover. But it speaks a lot about how these companies think about design - and why Apple is still the only company with a unibody laptop design.
I think the problem is that CEO types don't understand design and how you can use it to position yourself in the market. Bang & Olufsen is a great example of this: They were known for beautifully designed products in the 80's and 90's but today they are in serious trouble and laying off people. Instead of working with their design legacy, which is what made their fortune (their new products look more or less like the ones they put out 20 years ago) they try to compete on screensize and sound quality. Top management doesn't see the obvious problem, and their brand is slowly eroding away.