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So what, they're telling customers to go without a smartphone while they figure out what to do? I doubt many of them will be willing to pick up a different Samsung phone in the meantime. Looks like a boon for LG HTC and Apple.

You could tell it would get really bad when they stopped issuing replacement phones. Not being able to find a big bad problem twice is a huge mistake for a hardware company in a very competitive market.

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> I doubt many of them will be willing to pick up a different Samsung phone in the meantime.

To be fair the Note 7 and the S7 Edge are damn near identical. Screen, camera, design, all very close. It's just that S Pen really. If someone doesn't care about that, they have a Samsung option right there.

Traded in my S3, that had been doing well over the years but started losing charge more quickly, for an S6. First one overheated so badly when running updates the first time I thought I would burn my fingers. Traded it in thinking it was a bum phone. New phone heats up but not as bad. Lost charge very quickly very fast though and will freeze with video at times. I use a quick-charging cable now to keep it 'topped up' to take to work each day.

Looking forward to trading it in ASAP for a non-Samsung phone.

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