" The fact that you're speaking of a consensus while sharing the opinions of only two people suggests that you have a lot of additional information you're not telling me about"
I hope you don't expect me to make a scientific paper out of a forum comment?
I seem to remember an article claiming a similar thing on HN just a couple of days or weeks ago (by one of the Guru bloggers). They pop up every now and then.
But since you don't seem to consent, I happily withdraw my claim that it is a consensus.
In the end I guess it doesn't really matter how you arrive at your good idea. Maybe some good ideas can be derived from asking customers, others come from other places.