The Science of Standing in Line

For those who are interested in the actual implementation of these models check out simmer in R, SimPy in Python or SimJulia in Julia. Simmer was just released recently and has excellent examples/tutorials [0] for an introduction.

[0] http://r-simmer.org/articles/

One result worth noting is that checkout line speed is faster when each worker has their own line. http://web.ics.purdue.edu/~yrosokha/docs/Humans%20Are%20Not%...

Article from NPR in 2010 where Professor Richard Larson was interviewed directly on the same subject[1] and even mentioned in the WSJ article, too.

[1] http://www.npr.org/templates/story/story.php?storyId=1301208...

Pay wall!