I understand that this is a controversial topic in the US, probably moreso than elsewhere, and for very important reasons, but is it really impartial for the study, the article, or the comments here to draw the conclusion that police were "better behaved" because they were being filmed?
Maybe the public were better behaved when they being filmed.
Maybe the police were, in some cases, behaving as they normally do but the public were less inclined to raise complaints that may have been spurious as they knew there was evidence of the actual exchange.
I don't doubt that behaviour of individual officers is a factor and was likely affected in a positive way here, but I'm deeply skeptical that a 93% drop in complaints is solely down to bad police officers playing nice for the cameras.
The presumption of innocence needs to be a two-way street, surely?