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I have to admit that I've never used a BB, but isn't their brand identity around the keypads on their phones?

Or do they have an amazing piece of software that I'm missing out on?

IIRC their big money maker is the Blackberry Enterprise Server, or BES. I'm not up to date on the feature's so don't quote me on it. It used to partition my phone so i had a Work/Personal work space (so that work could wipe my work related info) They pivoted to a multiplatform system back when things started to look grim for Blackberry, and that's probably whats kept them afloat.

It's massively overpriced for what it is, but people still seem to be buying it.

http://ca.blackberry.com/enterprise.html

Oh, Yeah! To add on to my point, Blackberry released their private keys to the RCMP, so all BBM traffic could be decrypted. They didn't release the BES keys though because feature?

http://www.cbc.ca/news/technology/rcmp-blackberry-hack-montr...

Can't release BES keys unless BlackBerry put a backdoor in the software, the whole point of BES is you don't go through the BIS but communicate with the BES directly with encryption managed directly by it.

BBM was their killer app for a while, but WhatsApp and the like have overtaken it. In addition they had their enterprise mail server that lots of businesses used.

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