My son eventually resolved the problem, though I never bothered to ask how. Never had that issue with Canon, but so far, I much happier with the Brother. The toner cartridge lasts WAY longer than the Canon inkjet and per-age cost is less. I did give up color, but I don't need that often enough to worry about - I can just print at work or go to FedEx/Kinkos.
Would love to know your son's fix.
I finally, after 12 years, bought my first cartridge for my Lexmark personal laser printer. The only other things I've had to do to this printer are refill the paper tray and use some Rubber Renue[0] on the rubber bits that pick the paper up.
This printer spends most of its time idle and goes months without printing anything, yet whenever I hit print it wakes up and prints a page. There's no worry about drying ink or clogging print heads or wasting half your ink to the self-cleaning cycles.
[0] http://www.mgchemicals.com/products/cleaning-products-for-el...
I bought whatever model consumer reports recommended at the time.
I'm about to buy a new Brother color laser, as soon as they go on sale again. I'm strangely thrilled.
I was gifted a high end HPOJ Pro and a small mountain of cartridges (it takes 5 or 6 colors!) several years ago (my SO used it for school), and the cartridges once installed dried out or 'expired' long before they were ever depleted.
Now that she doesn't need it, it's going to electronic recycling sooner than later. If they hadn't thrown in the ink, I couldn't imagine shelling out $45-60 on it at regular intervals just to be able to print anything. It's practically a subscription fee shakedown just to use the damned thing.
What is the yield though?
I haven't seen anything that even comes close to the cost savings with a Kyocera (not to mention their machines are work horses will print all day without issue). I can get a Kocera TK 3112 toner which yields 15,500 pages (and it actually does) for $66.
i've never actually needed color, ever.