2) A personalized learning resource. None of this AI adaptive learning nor passive MOOC lecture watching. Get people who know what I want to know (usually job-related skills) and have them sit down and teach me things 2-3x a month. I want structured, supportive, long-lasting mentorship from people who genuinely want to see me grow.
3) A doctor that proactively cares about my health. I hurt my shoulder, but aside from a 30 min physical therapy appointment once every other month, I'm on my own. My posture sucks despite having a split keyboard, standing desk, and doing exercises to fix weak muscles. I need someone to make me diligent about my own well being, day after day. I want workout buddies. I want someone who will pick up yoga just so I'd have someone to do it with. I can get more health benefits from a concerned friend than a licensed medical professional.
4) Life training. Working in tech makes me feel detached from humanity. I want to be a more loving person (I am one, but the culture distorts things and makes me think about my skills/career/startups/work/money too much and life too little). I want someone to help me take 8 weeks off a year to spend time with family and go on vacations. I want someone to help me be a better parent when I have kids (my parents aren't great role models). I want someone to remind me to appreciate all the things I have in my life.
What products I use, how I store my data, etc are just sweating the small stuff. Health, education, happiness, sense of community, etc -- fix my big, recurring problems that truly matter to me as a human. Go above and beyond to do so and pay way more attention to detail than most software products do today. Relentlessly follow up on everything. Keep it human and personal.
These are probably not the answers you wanted to hear, but these are needs that grow bigger and are usually unaddressed over time.