"You know those jungle-bunnies aren't like you and me."
That's what he really thought. I've seen him interact with people of all races and he's open and friendly and sociable, but at the end of the day, that's how he sees black people.
In my experience, a lot of bigotry is just that; you get to know someone to the point where they feel comfortable with you, and then you find out what they really think of people. The exception of course is that when "everyone knows" something, you don't even need to get to know that person well.
In large swathes of the world, and Europe in particular, "Everyone knows all about" the Roma. Dig a bit deeper and they "know all about" the Jews.
Not that that excuses racism whatsoever, just an observation that the new hated minority that's used as scapegoat is not the Jews anymore but instead the Muslims.
But, yes I've heard equally horrifying things from people who seem otherwise smart and friendly. Just go to Japan and listen to when people talk about black people... Go to Europe or the US and listen to what people say about muslims... Racism is everywhere and it's not only frothing skinheads, it's normal respectable members of the society and that's what scary.
As to the Roma, well, I haven't had much experience but there was a Roma kid in school for a few months and I got along well with him... So, at least anecdote-wise on my side, I haven't had bad experience with Romas.
Now, it's been my experience that while different groups have differences in cultures, the difference between individuals of a given group is bigger than the cultural differences due to belonging to a given group.
So, for example, after living in both Japan and China for a while, I have certain heuristics that let me expect certain behaviours from a Japanese person compared to a Chinese person. But, those are heuristics, they are not absolute truths and they are often wrong for a given person. So, even if Japanese people tend to be more polite than Chinese people, I've met quite a few rude people in Japan and I've met quite a few very polite people in China...
My mom and dad got harassed by some Roma in Spain and my dad, as he puts it, might have just killed one of them if they did not let go of my mother. I think that is only time in my life I have heard my dad speak of doing any harm to another human being.
I'm absolutely 100% sure I saw something many times. My friends did, my neighbours, people online. I see stats, racks of books and legions of NGO's working on it.
And then some guy on HN/reddit calls me a racist and calls it a day. Call me out when I advocate expulsion, forced education or murder, don't call me out when I say there's a problem and we all need to work on it together.
He pulled that of so long and eluded police because of parallel structure. A morality which is beholden to the family and clan, not to the outsider community.
If there are whole mini-towns with communities behaving that way and teaching that to their kids, I'm against it, and don't think that unreasonable. It doesn't matter who they identify as. Roma people can't change who they are. But they can change how they live.
You can't change your skin color and is not responsible for it and should wear it proudly, but you can definitely fix your culture, AND THEN wear it proudly.
Keeping this rule in mind will save you and everyone else in the discussions from a long, frustrating, pointless arguments from extremes and semantic nitpicking.
The biases themselves may well be overgeneralized and racist in nature, but the experience is quite real, I assure you. And I don't see any solution to the discrimination problem that doesn't involve fixing that experience.
Sadly that is also true for San Francisco :(
And Roma conversation is just easy way to get that out. The same is true for feeling about Jews, Arabs, Indians, Asians, Mexicans and African-Americans. You just need to have enough of white crowd and enough of beer.
In short we are all bigots and racists by default. I accept that I'm bigot and I'm working hard not to be. And that is not easy.