Spotify has just as bad if not worse UX as iTunes/Apple Music. Spotify kept taking away useful features from their desktop app and promised to return them, but never did, even years later. Plus, I don't need to run another instance of Chrome and Adobe Flash which constantly consumes 5% of my CPU and a few hundred MB of RAM just to listen to some music. While still not perfect, I'm pretty happy with the newest release of iTunes and the iOS music app.
I think users like you are part of the reason iTunes is like it is. Never, ever, take away a feature. Never ever refactor the UI to simplify things.
Completely disagree. Spotify has nailed the desktop/mobile music app UX like nobody ever has, and it is an absolute joy to use. Yes it's missing a few features, but nothing that's actually truly essential to just listening to music.
Absolutely agree. It just doesn't work well for music I own that isn't on Spotify.
Yep, cloud sync is the only reason I still use Apple Music.