That one particular dropbox comment exemplifies why a large portion of the tech crowd is generally clueless about UX, and about the impact of UX on a product.
It exemplifies why Linux is having such a hard time being relevant on the desktop. Why a technically-superior product will not necessarily win over a well-marketed one. Why ideas and implementations don't matter, execution is key.
It's beautiful and enraging at the same time.
Ironically these criticisms are largely thrown at consumer apps, while server apps (eg third party monitoring and reporting) rarely cop it at the same level.
A recent example that comes to mind - I'm not affiliated and tbf plenty of comments point out valid use cases - https://news.ycombinator.com/item?id=10289673