Australian traffic button pushes beautiful design
abc.net.au
abc.net.au
- They have distinct ticking sounds for: locating them (slow tick), when the button has been succesfully pressed (slightly faster tick), when you can walk (very fast tick) , when the traffic light will turn red soon (intermittent fast tick) so you know to hurry up and then back to the normal slow tick.
- They have a ring of leds around the button that lights up when you've pressed it and then counts down by turning of the leds one by one to when the light is gonna turn green.
- The ticking can be felt through the entire pole
- Often there are two traffic lights on it. One big one above and a smaller one at eye-level.
Here's a button that shows the wait-indicator ring:
https://upload.wikimedia.org/wikipedia/commons/thumb/9/95/Tr...
They're not available everywhere unfortunately.
http://www.tragicdesign.com/blog/bad-design/tell-me-when-to-...
Cars can spot them as they drive and try to run yellows more often.
They can also be used to avoid panic stops. I watch them and begin braking if the light will turn yellow before I enter the intersection. Safer an less stressful.
Driving and walking are wildly disparate modes of transportation, and having them coexist in adjacent physical space and intersect each other inevitably requires some set of rules describing who will have priority and when.
Many intersections in cities simply have a fixed repetitive cycle of granting priority to different modes in different directions each in turn automatically. Those which require explicit "requesting" of priority typically occur when traffic of a given mode or in a given direction is light enough, compared to other modes/directions, that the overall highest throughput occurs from explicit request. It's also not incredibly burdensome to use a button for this in the case of the pedestrian; detection mechanisms for motorized vehicles/bicycles on the road are there because a button would be unwieldy for those vehicles, not because designers of intersections want to force pedestrians into some type of ultra-lowest-class group. Indeed, the "high class" (in your view) automatic detection is often unreliable and leads to a far more conscious feeling of having to work to obtain priority, as vehicles shift forward and back hunting for the magic spot that will trigger the detector.
And honestly, the number of buttons which are non-functional but simply exist to provide a placebo feeling of speeding up an otherwise fixed pattern in which everyone gets priority in turn makes it kind of a silly argument anyway.
Zebra crossings (where pedestrians get right of way unless it's dangerous for vehicles to stop) seem to work pretty well.
In Washington, DC, most intersections do not have a traffic button, so pedestrians and cars are equally accounted for in the signaling. Only a handful of intersections, where pedestrians are less likely, have traffic buttons.
There are some places where you as a pedestrian feel like a second-class citizen though. Lack of pedestrian crossings, heavy traffic in city centers, police who think jaywalking when there is no traffic is a problem etc.
In germany things are worse though: sometimes no feedback at all, feels like a hard cover plastic without any feedback at all. It seems to register touch (some do have a "please wait" lighting up when you touch it).
For the blind there is a nub hidden underneath. It has an embossed arrow on it and because of its horizontal orientation it can point precisely to the right direction. It vibrates when it's safe to cross. However this is the place that stays wet the longest after rain and where people smear their chewing gum and the cleaning personal doesn't even see it. I still enjoy the buttons, so I don'- have to focus on the lights all the time.
edit: when you don't know about the nub for the blind, there is no arrow indication at all. When standing on an isle in the middle of a street and there are two buttons on one pole opposed to each other, I never knew which to press: the one facing where I want to go, or the one facing me while I face where I want to go (I think it's the latter)
edit: "please touch" it says: https://scontent.cdninstagram.com/t51.2885-15/s640x640/sh0.0...
all kind of weird versions: http://www.rtb-bl.de/RTB/lza-zusatzausstattung/taster/funkti...
It has a "please wait" light but it will only activate a few seconds after touching the button. So anyone touching the button softly thinks it didn't work and touches harder (some hit it with huge force). Unfortunately the first touch would be enough, but who would expect that a touch takes a few seconds until it's converted into a visible feedback for the user...
I don't get it how something like this can get through an user acceptance test.
I really like the New Zealand ones. They're like the Australian ones, but the red guy on the other side only lights up after it's been pressed (instead of the little red dot that's on the button for the Australian ones).
Also there were a few Australian ones that switched to the non-button feed back. OMG they sounded awful. There were like two where I lived. I think they were an experiment that failed and were forgotten about.
Deployment of alternative switches (a convex masher, a touch-sensitive dingus which vibrates slightly when it detects your press) has been uneven at best here.
But, then again, I live on a college campus which has higher standards for accessibility than most areas in the US.
My main gripe is that the buttons aren't symmetrical with their partner button pairs on the other side of the traffic flow. If I'm approaching the junction and there's someone on the other side of the traffic waiting to cross already, the green man on my side should also activate when the lights change. Means I end up having to do this jaunty quick-step fencing lunge to stab at the button if I see the lights changing, which I usually just miss out on then have to wait to cross.
So in the event of a red light for through traffic but a green light for turning traffic you don't want pedestrians crossing the road. That's why it is important to have separate lights indicating when a pedestrian may cross.
For instance, if I'm crossing the road here https://goo.gl/maps/favpGxyKTLk (this is on my daily cycle commute)
there is no way for me to know when there is a green arrow light for vehicles that come from opposite direction and turn left (and therefore come my way).
The buttons requesting green man for pedestrians and cyclists is, btw, known here as "humiliation button" (because it forces cyclists to stop; there is automatic detection for motor vehicles on the driveway, but for pedestrians and cyclists they haven't found a reliable way to do it).
In Hungary it's pretty simple: you're allowed to cross when the green man is visible. That's what that green man is supposed to signalize. That's its purpose. If it's red, you are not allowed to cross, because some other car traffic direction has priority.
Now of course you can cross in practice even if it's red for you, but it's illegal (rarely enforced).
Maybe I should have added a disclaimer: I am not your driving instructor
As the are in affect two different crossing, with a stagger between them. The guidance is to avoid a pedestrian having to wait a whole cycle in the middle or tempted to rush both parts. One cycle wait, breaks down a bit for heavy used crossing. But the cycle time should be lower, if ped flow are up.
In an ideal situation, you could set the order of each part to be tidal - if near for example a station exit.
The whole front is push sensitive, the lights are circular so they can be seen from the sides as well, and the side has a relief map of the crosswalk for the blind.
I didn't realize even these things have NFC in them these days
Google: traffic light countdown timer.
Not to mention the smaller metal lozenge at the top which looks like a button but does nothing, so people press both surfaces in confusion.
Oh and people are so Pavlovian trained to start walking at the "cross" sound that when you have these buttons side by side at an intersection people will literally start walking into traffic when the adjacent button triggers.
The design is pants on head idiotic.
They're an abomination on the level of CSS and the iTunes interface.
https://en.wikipedia.org/wiki/Traffic_light#British_standard
In addition to the lights mentioned in the Wikipedia article above, there is often a sound played when it's safe to cross, and there's a device at the bottom of the traffic light controls that allows you to feel when it's safe to cross.
http://www.bbc.co.uk/news/blogs-ouch-22706881
Are the systems from other countries much different (better or worse)?
The sounder (aka bleeper) and device (aka tactile) are for visually impaired pedestrians. In Scotland, you can also have a voice telling you the vehicles has a red (e.g. Vehicles heading North on Main Street have been given a red signal).
Systems in other counties have advantages and disadvantages (IMHO), lack of a clear standard compared to background noise. Too complex, so problems in maintenance. However some difference in sounds give a better indication to pedestrians on the start/middle/end of crossing time.
There is also Countdown - http://content.tfl.gov.uk/PCaTS-Note-2-Overview-Presentation...
1) They used a light with basically the same brightness as they were using for the poles on the opposite side of the road and stuck it at head height. Thanks, now that's all I can see at night. Many people with a VI suffer some form of photophobia, so this is not helpful.
2) It completely disregards decades of unconscious habit/muscle memory formation. We are trained pretty much from birth to look across the road for a visual signal while waiting to cross and it's not there anymore because the new signalling method was used as a substitute instead of a complement.
3) The ergonomics of standing looking sideways at a box which blocks your view of the traffic vs standing facing the road being able to scan traffic in both directions and the signal.
4) Since there are no signals on the opposite pole and most complex crossings have no audible signal, there is no longer any way for pedestrians to know that the state of the system has changed or is about to change once they have stepped into the road.
5) With RE to point 3, it is universal that the new boxes are mounted at 90 degrees to the kerb. This means they are facing oncoming traffic (albeit usually on the opposite side of the road). This means they are in driver's eyeline. What happens when a zombie driver sees a light in their eyeline change from red to green? Three times in the last year I have nearly been run down outside my flat due to this particularly stupid human factors error.
6) For extra stupid, newer installs come with a pedestrian detecting PIR sensor mounted on the top of the pole. Not - as one might imagine - to detect a pedestrian and automatically trigger a request but to detect if a pedestrian has pushed the button and then walked away. These are universally either so badly installed or so poorly designed in the first place that the false positive rate is insane. There is no audible or tactile indication that the system has cancelled your request because you're not standing in the particular 30 cm spot its PIR can see.
So the UK gets A for effort but F for implementation.
Edit : rogue punctuation.
in vic many have a red light to appease feeble primate minds.
> so pedestrians will stand there mashing over
that's because the faster you pad mash it the quicker the lights change :D
> the smaller metal lozenge at the top
if you push and hold it really hard you can cause the start of the crossing sound be a loud squelch
In Victoria the buttons have a light. They also have proximity activation (wave your hand in front of the light) and make a loud noise when you activate it.
> Not to mention the smaller metal lozenge at the top which looks like a button but does nothing, so people press both surfaces in confusion.
It's for people who have issues being able to see the far side of the road (to see if the light is on). They can put their finger on the lozenge to tell if it's safe to cross. It's the same idea as European crossing buttons. IMO the German crossing buttons make the least sense to me -- they have something that looks like a switch but actually just vibrates (for the same reason as the Australian ones vibrate).
I vaguely remember reading/hearing somewhere that it's a disability aid - I believe it vibrates or something similar when the walk signal is lit.
If you'd ever touched one of these (or read the article properly), you'd know it provides a tactile mirror to the sound the button is playing, telling deaf people when to cross.
If I'm listening to music I often stick my thumb over it even though I'm not deaf, so I don't have to keep looking at the light to see when I can cross. The top of the button case is just the right size to rest your palm on it and allow your thumb to drop down and rest on the popper plate.
Not blind people? In the UK the boxes have a spinner underneath. (So please never stick your gum under the box) and the spinner is for blind people who can't see the lights. Not all lights have sounders on.
Source : when you are initially registered blind in the UK a rehab officer comes round and explains all the workings, including the largely unknown spinner on the underside of the switch box. And yes, please don't stick gum there.
But this is about the design of an Australian button, and the Australian button we are talking about always makes sound.
I said the lozenge was to assist deaf people. DanBC asked for a clarification that I meant deaf people rather than not blind people, and cross-compared to a UK pedestrian button. I clarified that blind people can hear the sound that Australian buttons make.
You missed the point entirely, downvoted my post and started talking about how not all UK buttons make sound.
That's nice, but not what everyone else was talking about. (twit)
Actually I find it profoundly challenging but usually rewarding enough to justify the effort. Usually.
One day I shall write a short guide titled 'Rhetorical Questions : how might we answer them?'. 'Can you [not] X' will be chapter 2. Prize of one splendid upvote for anyone who can guess the title of chapter 1.
Not all crossings have sounders.
Deaf people can always see the lights. Blind people can't always hear the sounders.
Retrofitted at the expense of the taxpayer, because Radix won't/can't license the technology to the manufacturers of the box itself.
It's literally a tactile indicator. Very intuitive by feel(which is its purpose).
Far from 'pants on head idiotic', rather it's 'decent design that could be a bit better'.
The correct design is to create it such that it serves the unsighted without enticing the sighted to mistake it for a button and touch it for a function it does not perform.
I've never seen the buttons with a light in it - maybe NSW just never used them?
The "smaller metal lozenge" vibrates for the blind (and headphone wearing), plus provides direction. I've never seen people use it in confusion.
http://todayilearned.co.uk/wp-content/uploads/2011/07/crossi...
These not only give feedback when the button is pressed, but also have a tactile spinner on the bottom for blind people (most, but not all, pedestrian crossings in the UK beep when you can cross however).
I don't really use either mechanism, but I would guess that the ticker in the linked article (the metal bit in the middle of the arrow gives a strong click) would be preferable to touching something underneath a city-dwelling box, where muck, gunk, and whatever accumulates. That's an edge-case complaint, though.
Another thing to consider with these kinds of things is reliability, maintenance, and cost. May not interest the UX people, but will definitely interest the local councils...
https://www.google.co.uk/imgres?imgurl=http%3A%2F%2Fi.telegr...
Different legislation. Most of UK: tsrgd 2016 legislation, including the North of Ireland. Most UK one with have the tactile on the bottom, especially on the right hand side, as the visually impaired person normally has guide dog on left.
That's probably because the buttons here don't have any tactile feedback. They're touch sensitive and won't make any clic and the light is just a rare occurrence you might find in some of them (and it's completely invisible during the day, if it's there). You really feel like you don't have any way to know if they're even connected to the streetlight system.
Every time I touch them I always try to see whether they're making the light turn green faster and I never ever have that feeling. One should probably approach the thing more scientifically in order to have some sort of closure about them.
Some rare lights stay red forever if you don't activate the thing. As for the others I also think they are placebo.
This is the most annoying thing about pedestrian lights here in Reykjavík. Reykjavík has all kinds of button behavior. Some actually stop traffic almost immediately. Others look identical, and don't actually do anything (except trigger a soft sound and a vibration when the light goes green). Then there are others that are hybrid of the two and let you wait for the surrounding traffic lights before turning green. This wait is seemingly random and can be up to two minutes.
This is a terrible user experience. There is no way of telling how (or whether) a light behaves after you press the button. People are Pavlovian and gradually learn not to press the buttons from the placebo once, and then transfer that behavior to the hybrid ones, and won't cross until someone from the other side finally presses the button.
One time I saw on one of these buttons, the yellow circle with the three black dots [1], which is the identifier for blind people.
1 : http://digitalcosmonaut.com/2013/berlin-traffic-lights-youre...
The rationale is that between these busy hours, the road traffic is relatively constant, and also, the pedestrian crossings are in continuous use. So the lights do their own thing.
However, the traffic light push buttons do work outside these hours, including all day Sunday."
It can be super frustrating in Berlin to stand at a traffic light with an empty road waiting for the lights to change, especially given the scowling looks of disapproval some older Germans will throw your way if you walk against the lights, despite the street being devoid of traffic!
Pretty much describes a lot of the pedestrian crossings here in the UK.
The blue area on the front is the button (not just the small circle). When pushed the light lights up[2]. On top is a tactile arrow pointing in the direction to walk. On the side is a tactile map showing how the intersection looks (starting from the bottom, at the small arrow): Blocks are lanes/cars, the almost-ellipse is a traffic island and horizontal bars are the sidewalk.
[1] https://cdn1.cdnme.se/cdn/6-2/770231/images/2011/trafikljus_...
[2] But people are happy to push the button again anyway.
Just push the button.
>The rationale is that between these busy hours, the road traffic is relatively constant, and also, the pedestrian crossings are in continuous use.
That strikes me as a bit stupid. The slight increase in capacity is really only needed at peak times. They could just do away with the buttons entirely.
Throughput optimisation has the lights cycling at a constant rate, 60 seconds in one direction, 60 seconds in the next direction and so on. It's easy to tack the pedestrian cycle on to that (pedestrians walk in parallel with the traffic, though I've also seen lights which give the pedestrians their own cycle, and pedestrians can also walk diagonally across the intersection). The cycle might also be synchronized with other lights.
The Travel time optimisation for off-peak is completely different. Lights are always stuck onto a single direction (the direction with the most traffic). When a car triggers the sensor in the perpendicular direction, the traffic light quickly cycles and gives them a green light within 10 seconds. The green light only lasts about 5 seconds, barely enough time for a second car to get through the light. It's impossible to get a third though. But in typical night time traffic, this mode makes the traffic light only slightly slower than a stop sign.
Even if a pedestrian did arrive at the traffic light at the same time as a car, there is nowhere near enough time for the pedestrian to get across the road. You can't even run across the road in the allocated time.
The button is needed for two reasons. 1) to signal that a pedestrian is waiting. 2) to request the longer cycle that has enough time for a pedestrian to walk across the road.
Wouldn't it be better for the light to stay at the last direction a car traveled through? In my experience, traffic tends to be quite "bursty" (although that could be because of upstream lights causing that) so it seems a slightly different strategy could work better: as long as there are no cars in the other direction, the light stays green. If there are, the light will change immediately if the current direction has no cars; otherwise a timer is started and forces the direction to change when it expires. This seems to incorporate both optimisations you describe.
I suspect the cycles have been designed this way to also minimise the amount of noise. One or two cars every 30 seconds is less distracting than 5 cars in a row followed by 3min of silence.
This is why the buttons are necessary during non-peak hours... If I press the button, the light will go red as soon as it's safe. Jaywalking isn't a crime here, but this is still very useful in some situations.
Our "Coordinated Adaptive Traffic Control" systems are pretty awesome. Even during peak traffic, all the lights are controlled by a central control room, with a computer that manages all traffic flow as efficiently as possible. It will sometimes shut down a lane or modify a speed limit to allow emergency traffic through or prevent grid-lock further down the freeway, reducing overall travel time. It's able to simulate different traffic flow models and select the best one. The result is that even during peak hours, I can easily travel from the outer suburbs to the CBD (30k/20mi) in approx 40 minutes.
Details here: http://www.scats.com.au/
I've lost count of the cars that speed up to beat the countdown timer.
It is useful for my 5 AM commute though, when there's not a soul around, and I have to turn left. If I come to it and the timer hasn't started I'll do a right-on-red and then u-turn on the main road.
The pedestrian-default at least around here is implemented by making entire zones slow-driving and pedestrian-priority, not on single intersections. If cars are allowed higher speeds, it IMHO makes sense to have pedestrians push the button and wait a few seconds, since they can do that easier and more efficient.
It's usually used for pedestrian crossings where pedestrians are rather rare.
(My point is that just like for cars, there should be sensors for walkers, not buttons.)