You appear to be missing the point of the sentence and your question demonstrates this.
It's more valuable to have unbridled enthusiasm from a few users, than a bunch of users who don't care, and would easily swap you out for an alternative. Those enthusiastic users will be your champion, your marketing, your calling card and perhaps your best sales presentation. I think that is straightforward.
Using your Google example, their focus, initially was very narrow - search. Anyone might need it, but if you do that one thing really well, they'll love it and other people will hear it and have to try it.
It sounds like you are twisting up model, focus, opportunity and value.