An account of a serious medical emergency on a transoceanic flight
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(My lifeguard certification has expired now)
For example, I was hiking (or tramping as it's called in NZ) with a foreign friend visiting. They were unlucky and broke an ankle. We called the police, a helicopter was dispatched, picked her up, brought her to the hospital and fixed the ankle up. Zero cost to her.
One of the many upsides is that it's quite difficult to sue for personal injuries in NZ - as ACC basically covers the costs (or at least, that's my understanding anyway)
Sure there are downsides to any system, and some people do fall through the cracks of ACC, but on balance, I think it's one of the best things about NZ (besides the nice relaxed atmosphere and killer scenery)
Suppose person B was a surgeon and lost their dominant arm/hand. Is that loss of income covered by ACC, via suing person A, or "too bad, so sad"?
There are also cities that charge fees for sending fire trucks to vehicle fires and accidents if non-residents are involved.
"Despite the fact that no-one in the UK has been sued for providing first aid, it is a common fear that we’re regularly asked about." - Joe Mulligan, British Red Cross, 2015
"Although potential legal liability arising from good samaritan acts is something about which we're regularly asked by healthcare professionals, in practice we have never encountered a UK doctor, paramedic, nurse or other healthcare professional being sued after providing this kind of emergency assistance." - Shoosmiths, a major UK law firm that I have heard described as "Ambulance Chasers".
It seems to be common in the US for people to get sued for helping. Not so much in the UK, and following the 2105 SARAH act, which creates additional protections for such people, now even less likely.
They replied that they would of course pay if she would reimburse them for the cost of the flight - enclosing a bill for £10,000. Answer came there none.
In this day and age, if we cannot find any UK instance of someone being sued for providing first aid, I think we can label it "urban myth". Maybe some obsessive HN reader will find one for us :)
> The most important thing to remember is that to date, no one in the UK has ever been sued for administering life-saving First Aid.
But also:
http://www.sa-cni.org.uk/uploads/4/9/5/4/4954631/the_legal_s...
> There have been some cases in the UK where a claim has been brought against a ‘rescuer’, although there have been no reported cases in court where a casualty has successfully sued someone.
> • Out-of-court settlements are more common and go unreported, so it is likely that some claims against a rescuer have been ‘successful’, but these will have gone unreported.
> • It should be noted that even if a first aider is successful in defending himself against a claim, it is unlikely that he will be able to recover the full legal costs in defending himself. In civil litigation, it is unusual for a court to award the successful party more than 80% of their costs and it’s possible that an accusation can cost tens of thousands of pounds to defend.
> • In some instances it can be less expensive to settle a claim out of court than to defend it. It is not uncommon for insurers to settle claims even when the defendant was innocent, as this is the least expensive and least risky option.
http://medicaleconomics.modernmedicine.com/medical-economics...
Source (only in German): https://de.wikipedia.org/wiki/Erste_Hilfe#Rechtliche_Situati...
From a actual lawsuit: Someone without the proper training started an IV which later caused sepsis and death. Since the patient was admitted to an hospital it was not clear if an improply placed IV caused the death or an improper care in the hospital.
In nearly all the situations the staff in the building told the sick people outside to call 911 to get transported inside two feet inside the door.
The hospital workers and by that I mean nurses and doctors were unwilling to help even though the people outside were very ill.
http://www.cbc.ca/news/health/hospital-er-call-help-1.368630...
I ask because I once walked my relative into an ER and they were attended to, no problem.
I can understand some concerns of staff but to flat out refuse seems to go against the ethics of being in the medical trade.
I also suspect it's government bureaucracy and union rules, paperwork trumps life I guess.
Even if you are a paramedic with the local fire department, in uniform and walking down the street, unless you are on-duty, you do not have to act. You'd be a massive dick if you didn't, but there is no legal requirement.
Therefore no normal law should be able to break your cover. As long as there's no doubt on your good intentions.
When you're lifeguarding you have that duty of care. When you're a passenger on a flight you don't.
(I think once you start providing assistance you need to keep doing it)
(Source: spend way too much time flying back and forth between Doha and the US)
After the flight, the airline gave her some duty free goodies on the spot, and a few days later, a one-way business class ticket (I guess to make up for the fact that she sat with this ailing passenger for most of that transoceanic flight).
The article didn't mention what airline. We were flying Singapore Airlines. Service does make a difference.
The article mentioned Delta's risk management folks further down. No worries though; I was wondering the same until I came across the conclusion.
Needless to say, I swore to never fly Delta again after that. As an aside, I had a lot of good experiences whenever I flew Southwest.
The difference in quality when comparing Delta to other airlines is stark enough to me that I will book with them, even if the flight is slightly more expensive or less convenient.
I've generally had better experiences with Southwest than other domestic airlines, and that includes spending the night in an airport because Southwest canceled my flight due to "snow" when nary a flake was seen at the destination.
Delta, I don't even know why they bother publishing a schedule. But I'm sure our relative experiences are completely dependent on specific airports and time of day.
(I have flown Singapore once and the actual flight service was fantastic. But I'm not going to drop my guard over one uneventful data point, and even they haven't pushed back against the molesters)
After taking the Singapore flight, I did joke about flying across the US via Asia just for the better service. But (thankfully) I still have no idea how they handle problems.
I want to believe that there are still businesses that believe in customer service and doing the right thing, and not just for customers who have paid an out-of-touch price. But part of me thinks it's just a matter of time until "market efficiency" gets to them as well.
Edit: And this is what I get for checking HN before I've had my first cup of coffee. Of course you refer to TSA.
My delta flights are almost always on time and are usually a little early. The only big delays I've experienced are because of weather, which all airlines experience. The international meals are fine, as in, I wouldnt pay any more money to get a better meal.
Quality of the seats for delta is good for comfort+, which is in the same price range as regular economy for 'nice airlines'.
Choice of entertainment has been the in-flight system loaded with a bunch of new and popular movies for free, which is good enough for me.
Price is always in competition for the cheapest. There is a reason the airline is so large...
Not sure what you mean about flexibility of carry-on...
They've treated me with respect. They've changed flights for me to have a quicker flight. For the most part.. they've been a heck of a lot better than Delta. I liked NWA, not Delta.
You can see the analysis at http://projects.fivethirtyeight.com/flights/. The explanation, linked to at the top of that page, is at http://fivethirtyeight.com/features/how-we-found-the-fastest....
One of the Scoot flights had some sort of medical emergency. Who knows what happened, but from what I could tell the guy lived. The closest we got to a medical emergency on the United flights was the food.
It's all relative.
Just pray to god that something doesn't go wrong with the flight. If it does.. it's your fault.
With Air France, the breakpoint is making Gold Status in Flying Blue (their frequent flyer scheme). Irregular traveller or Silver or below? If there's a problem with your journey, you own it. Gold and above? If you encounter a hiccup, they own it, and if you show the folks in the business lounge your card they'll go out of their way to fix things for you.
(I was once flying economy on a Delta seat paid for by someone else, and the Delta flight was late enough coming in that I was going to miss my onward connection. But I had Gold Status to fall back on: AF picked up the ball, bumped me a class, and re-routed me on one of their own flights so that I got to my destination, a bit later than planned but the same day, rather than being dumped in Detroit overnight.)
Delta are the best of the "big three" US carriers in terms of customer service, and considerably better than American or United. On their intercontinental services they <em>try</em> to measure up to their non-US carrier alliance partners. Nevertheless, they're in third place relative to KLM or Air France as far as the passenger experience goes.
Relevant bit: I was on an AF trans-Atlantic flight a couple of years ago when a passenger a couple of rows behind me became unwell, and the passenger at the other side of my center aisle turned out to be a doctor on her way to a conference. Rubbernecking discreetly, I observed the cabin crew prioritizing the sick passenger's wellbeing and fetching the doctor the emergency kit and all the support she needed. Anecdata is not data and all that, but what I saw was what you'd hope to see in such a situation, not the fiasco described in the OP.
I will have flown ~100 sectors by the end of this year, to ~45 airports, about 2/3rds long-haul, and all but a handful in J or F. It's not an especially unusual year.
Service varies much more on flights with any one carrier much more than it varies between carriers. Seats vary depending on plane deployed by carrier as much as they vary between airlines. About the only constant is the amenity kits, food, and crew uniforms.
The best service I've had this year was on China Airlines (an ROC carrier, not a PRC carrier), and the worst by far was Asiana (out of South Korea). I have no trouble believing next year I'd have the complete opposite experience.
Service in any industry can be such a variable. I've sat in a restaurant and had outstanding service while watching the couple next to me get terrible service from the same server, culminating in that server accidentally crushing the reading glasses of one of the other diners. I got lucky, they didn't.
In short, in my experience: when booking flights, it's generally worth just ignoring any claims of service excellence or otherwise, and looking at the food and seats you'll get on the specific airplane you'll be flying on. I'd take the Vietnam Airlines 787 Dreamliner with the Zodiac Cirrus seats any day over a Singapore Airlines A330 with the 7811 seats, and if I was flying in Y, I'd be basing my decision purely on a combination of seat dimensions and how new the airframe was.
You have to ask, but I have noticed in recent years that they're quite open about the fact that the program exists, with posters all over most airports.
It can be tricky to get the airline to comply when they deny responsibility. So there are intermediary agencies that do the claim paperwork (and take the legal actions if necessary), taking a small percentage of the reward only if successful.
With the help of an intermediary, I successfully invoked Regulation 261/2004 against KLM after a flight was cancelled due to mechanical failure. The correct reward was ultimately transferred approximately one year after the original flight.
This Consumerist article [2] is out of date (2007), but it covers every airline's contract and I believe it remains mostly correct.
[1] https://en.wikipedia.org/wiki/Rule_240 [2] https://consumerist.com/2007/04/06/dont-fly-without-a-copy-o...
Probably worth noting two things here:
1.) In the United States disobeying any of flight crew (including flight attendants) is a federal crime.
2.) The pilot-in-command has the ultimate authority on the flight. If it is a life and death situation and you're getting static from someone, escalate to the PIC. You won't make any friends, but you may save a life.
However, in these kind of situations, I don't think it's in the patient's best interests to avoid diversion. The algorithm should be: 1) sick vs not sick - this person was clearly sick (when an ER docs say someone is 'sick', they usually mean there is a non-trivial probability that they could die in the next 24 hours) 2) Could a delay in critical care treatment lead to a worse outcome for the patient? If so, I would argue that you have to advise diversion to the nearest airport with the required standard of medical care.
That means that it might be ok to advise taking one hour to get to a major city, rather than taking 10 minutes to land at a rural airfield with a tiny hospital nearby - that's a judgement call. The only reason not to divert that I can think of is the cost to the airline, and passenger inconvenience: both of those looks like really bad reasons if the guys gets worse again and dies on the plane, when they might easily have been saved if they had diverted to a nearer airport + hospital.
I agree with another comment regarding the difficulty of IV's, particularly in shocked patient. Ideally, the airline kits would stock intra-osseous needles (needles with a screw that are screwed into the bone of the shin or upper arm using an electric dril). It sounds brutal,but is probably not much more painful than an IV, and takes seconds to do with training. The crew could be trained to use them as part of their first-aid training - the training takes less than an hour, and it would probably make more difference to patient outcome than having adrenaline on board would.
I totally agree about speaking to the pilot in person when you have a critically ill patient - they know (or can figure out) flight times to the various possible diversion airports, you (probably) know better what kind of care the patient needs, and the chances of finding that kind of care in a given city.
With due respect to a doctor, I've had an IV in my own arm and have seen an i-oss deployed on someone a few feet from me. The pain is not comparable, even when it is done by a expert. When it goes wrong and has to be repeated... The pain of i-oss needles has been much discussed in relation to the death penalty. They hurt.
My dentist told me about "pick a friend day" when they practiced injections deep into the jaw. Are there any med schools where students practice with i-oss needles on each other?
I've had a posterior shoulder dislocation, which requires one to be put under to reduce the dislocation. An on-site EMT attempted to reduce it not knowing it was posterior, and the pain (while excruciating) was nothing compared to unnecessary attempts on repeat injuries (anterior dislocations, which do not require anesthetic of any kind).
It's a great idea to introduce professionals to the experience of what their actions might feel like to patients. But they almost certainly are an approximation.
Some patients are so scared that they begin to cry even before the needle touches the skin, and they might subjectively be in great pain, but it's not due to the technique itself.
You can read a little bit more about the pain here: http://sci-hub.cc/10.1177/1460408611430175
If I were the FAA, rather than issue drills to flight attendants, I'd focus on perhaps preventing at-risk people from boarding aircraft in the first place. Or train cabin crews to identify situations before they need the in-flight crash cart.
I used to take allergy shots as a child, and was greatly surprised to discover how much less it hurt to stick myself than to have a nurse do it - obviously not because of any better technique (I was eight), but rather because, controlling for noxious stimulus, you experience less pain when you're the one applying it to yourself.
I have no real idea why this is, but would guess it might be related on the one hand to having less bandwidth free to experience pain because you need to concentrate on what you're doing, and on the other hand being in control of what's going on to a greater extent than in the case where someone else is doing it to you. I also have no real idea of how to find studies corroborating the anecdote in a more systematic way, but I strongly suspect they exist and hope someone here will do a better job digging them out of PubMed than I have.
In any case, if it's a choice between having an intraosseous needle or dying, well, bring on the drill! I still have a few things left to do in this life. But I've had broken bones, too, and the pain from such an injury is unique and astonishing in a way that leaves me in no doubt of how unpleasant an intraosseous needle would be.
I think you make a good point, but sounds like it was a tough call in this instance.
The nearest non-final destination for almost the entire flight is (a) pretty far away from the flight path anyway (b) probably not on anyones list of places they'd hope to end up in a severe medical emergency.
http://www.gcmap.com/faq/intro#definegc
Also, because it's so far from land, there are special procedures that need to be in place, see eg. ETOPS.
You can use this website to see the true flight path for the Johannessburg flight: http://dl.fltmaps.com/en [enter Atlanta and Johannesburg as the endpoints]
EDIT: Can't find an FAA source about distances to airport, but here's a related Wikipedia page. https://en.wikipedia.org/wiki/ETOPS
This is a true flight path, and it's much closer to the great circle: https://www.flightradar24.com/DAL200/ae190b1
Funny, I even have a family member who carries an epipen, I had to give her a dose of adrenaline on a plane once when the chicken curry turned out (unexpectedly) to have nuts in it: we ended up using her own supply, but you're right, it should definitely be stocked!
So it very much is a case by case analysis of balancing the urgency for one passenger with the damage to the environment (dumped fuel) + risk to other passengers for a heavy landing + risks to other passengers from imposing a delay (e.g. Another passenger flying to a surgery).
Missing were:
- Aspirin
- Nitroglycerin
- Masks
- Fluid cleanup kits
- Airways
I'm assuming the latter three are one-time-use. I'm assuming the former two have expiration dates. Does anyone have info on how often these items might be used aboard flights and/or actually reach their expiration dates?
I'm asking specifically to see how much money is saved by not stocking up and simply assuming that the resulting lawsuits and fines are cheaper than keeping kit stocked. I simply can't attribute this kind of neglect to human error. Someone has to have done the math on this.
As far as trusting research, you can probably find a good solid reason to distrust any research. Whatever your politics you can probably find something you disagree with about any given funding agency. But in that case we should just revert to our Neanderthal selves and solve all of our problems with clubs. What you should be doing is thinking critically about the introduction and method section And comparing them to the results. If you're in the field, you should know the authors or at least something about them and their methods.
In medical use you don't use pure nitroglycerin; you typically dilute it with other stuff. For example https://en.wikipedia.org/wiki/Nitroglycerin_(drug)#/media/Fi... shows that the IV solution is 40mg of nitroglycerin per 100 mL of solution, or about .04% by mass. I doubt it's very explodey.
Of course even if you want to explode stuff you normally don't use pure nitroglycerin either, because it's _too_ explodey. According to https://en.wikipedia.org/wiki/Dynamite#Form dynamite is 20-60% nitroglycerin nowadays. Still a lot more than 0.04%.
Even at my workplace, which is a much more tame environment, somebody goes around and checks the contents of the first aid kits that are located around the buildings, periodically.
I believe that's referred to as an 'ampoule.'
But the point remains: Delta initiated a 17h flight with a lethal head flight attendant and a half-stocked medical kit, and have failed to follow-up on the incident. I'd like to see the FAA's incident report.
Aspirin is easy to ask for from other passengers. Same with Nitro : either the patient IS known for angina, and usually has his own, or he's not, and I would not suggest giving nitro "just in case" with the disastrous side effects it can have.
Airways are mostly useless.
[1] https://www.law.cornell.edu/cfr/text/14/part-121/appendix-A
[2] http://www.faa.gov/documentLibrary/media/Advisory_Circular/A...
[3] http://www.sciencedirect.com/science/article/pii/S1477893910...
That being said, I've review your first link, and I'm not impressed.
* Sphygmonanometer = useless. You can't hear fuck. Just taking the pulse is accurate enough in life or death circumstances.
* Stethoscope = almost useless. You can't hear fuck. Might want to use to confirm a suspicion of pneumothorax.
* Airways, oropharyngeal. Most people don't know how to use those. Might be useful, though
* CPR mask. If he's coding in the plane, he's dead.
* Saline solution, 500 cc. As good as two glasses of (holy) water by mouth.
* Protective nonpermeable gloves or equivalent. Good ! Should have at least four of those.
* Analgesic, non-narcotic, tablets, 325 mg = Tylenol. Who cares
* Antihistamine injectable, 50 mg. Why ??? Not more potent than any cheap oral antihistamine.
* Bronchodilator. Good
* Epi. Good. But they should not have two different concentrations to confuse people.
* Lidocaine. Have no idea why anyone would want that.
A systolic pressure is still a useful datapoint. If you want to get a diastolic pressure, see if you can't track down a paramedic (a modern widebody jet isn't much louder than the back of a rig).
> Stethoscope = almost useless. You can't hear fuck.
See above...
> Airways, oropharyngeal. Most people don't know how to use those. Might be useful, though
Most people don't know how to use any of this stuff... That's why they page for a doctor...
> Saline solution, 500 cc. As good as two glasses of (holy) water by mouth.
That's enough to make a difference for a preload sensitive heart failure pt.
> Analgesic, non-narcotic, tablets, 325 mg = Tylenol. Who cares
Someone in pain?
> Lidocaine. Have no idea why anyone would want that.
As an antiarrhythmic, I'm sure. A "hail mary pass" at best, but worth a shot, I guess.
> Most people don't know how to use any of this stuff... That's why they page for a doctor...
In Australia we teach OPAs in Advanced First Aid (not the first aid certification that most people get, but it's a component of the training that workplace first aid officers at any large business must undertake). I'm not sure whether flight attendants are required to undergo that training but it would not be unreasonable to make them.
Of course, as you say, when you can page for a doctor...
Seems like a digital blood one would be fine?
> Antihistamine injectable, 50 mg. Why ??? Not more potent than any cheap oral antihistamine.
No more potent, but faster acting, no? Seems like a good idea for anaphylactic shock?
Not really. Even regular tablets begin to act in 20 min, even faster with the sublingual ones.
> Seems like a good idea for anaphylactic shock?
A very bad one, actually. Some people might want to give an antihistamine first (completely useless in anaphylaxis, by the way), and see what happens, instead of going straight to epi.
When you cannot know the provider's experience, its better to assume for the worse, and give one, and one only choice = EPI.
Anaphylaxis is only treatable with epi and fluids.
Most of the meds have an expiry date of at least a year. Most airlines contract with someone like Banyan who handles supplying and refilling/recertifying the medical kits.
[1] https://www.acep.org/Clinical---Practice-Management/Emergenc...
Given the general markup on anything certified for use in aviation, I suspect the cost is on the order of $1000 / year / plane; my guess is that the EMK had been used and not restocked rather than Delta deliberately understocking medical supplies.
Honestly if a flight is that tight to schedule they should just delay to make sure everything is right.
What other checks might have been missed? Fuel? Flap-setting? Doors are closed?
Cleaning and catering are not legal requirements to ensure the safety of the flight, unlike FAA-mandated equipment.
And maybe there's a periodic recheck, but not every rotation
And critically, before you take off. This is what checklists are for.
Checking for green M&Ms is a lot easier than individually inspecting grounding for all electrical work.
If the med kit's being shorted or overlooked, what else is?
There are well defined SOPs in healthcare for when a sealed kit is opened. It is taken out of service, restocked, QCd, and returned to service. There was no mention of O2 administration in this article but the oxygen kit also requires routine checks and maintenance.
https://www.reddit.com/r/medicine/comments/50q4fa/yes_there_...
> I'm going to share this story passed on to me by an anesthesiologist. He was on a trip from Canada to to Europe to visit family. He doesn't enjoy flying very much, even less so without anyone he knows to keep him distracted. So he purposefully got a late flight so he could sleep through it. Before boarding he took a few sleeping pills and downed a shot. He's an anesthesiologist, please don't try this at home. He boarded the plane almost last, did up his seat belt, and went nearly straight to sleep. Somewhere over the ocean he was half awake, in a lovely daze of drugs when he heard over the PA. "If there is a doctor on board the plane can they please identify themselves to the flight crew." He thinks about it for a minute, debating what to do and hoping someone else will say something before he has to. Finally he feels like he has no choice. He hits the call button on his seat arm and shortly after, a flight attendant comes to his row. He explains he's a Doctor and he'd like to help if possible. The flight attendant looks at him and says, "Sir, we called the Doctor for you, We've been unable to wake you for the past two hours, and we had to re-seat the passenger beside you because you were drooling on them."
Once, on an SD to NYC red eye in which I take a prescription sleeping pill, the person behind me took the same one and two shots. Scared me but I guess not fatal for him.
There was another doctor on the flight who volunteered his help. The two doctors liased and decided that my wife's training and skills were more relevant to the situation.
My wife was thanked and given symbolic remuneration ( which she will probably never bother to cash in ). She felt valued and will probably be willing to help again if in a similar situation with Singapore Airlines.
Can you provide some examples of where the FAA is doing poorly due to regulatory capture in regard to safety?
Aside from that, the fact that disturbing other passengers was even remotely a concern in the case where a person is laying on the floor in a medical emergency is sickening.
IMO this suggestion is worth its weight in gold. Imagine what sort of a (valuable) resource could be created out of a databank of information culled from such incidences, growing with time.
I've had similar experiences on US Airways (Pre-American); I'm a paramedic and someone had an MI -- they airphoned me to a doctor on the ground and he and I diagnosed the patient together, and he gave me orders to push drugs.
On my friend's flight, the Flight Attendant gave her many many small bottles of bourbon to say "Thank you" and American Airlines gave her 25,000 bonus miles as a "thanks," and they upgraded me to first class for my trip home as a way to say thanks for me.
Lufthansa at least has a formal program to identify doctors between their passengers: http://www.lufthansa.com/us/en/Doctor-on-board
1) This obviously physically incapable person was sitting in exit row initially
2) The F/A of negative utility (the physician probably should have escalated to the pilot, or at least the purser.) That has to be a combination of training and personal incompetence. (Actually, she sounds like the lead flight attendant, which means she should just be fired.)
3) The medical kit. wtf.
Ah -- appears to be Delta, which I'd never fly on a 17h international flight anyway.
Your other critiques are warranted; the lead FA shouldn't have acted the way the story portrays her to, and the medical kit was woefully understocked.
As an aside, do you think that because it's Delta it makes it worse? Why would American or United or Southwest or Allegiant or Silver or any other airline be intrinsically better? This was a lapse in judgement for not having the medical kit stocked, possibly a large one, but one particular organization isn't necessarily worse than any other.
Totally unexpected for a budget airline, but highly appreciated. Kudos on this one, Wizz !
I was also thinking of circumstances that may help explain her behavior. It's difficult, but here's what I came up with (this is merely speculation; I have no idea what may have been going through her mind): 1) She may have been afraid of getting fired if things weren't done exactly by the book, 2) she may have been afraid the airline would be liable for anything the doctor did (and perhaps, by extension, herself), 3) perhaps she knew something about the under-stocked medical supplies and fear or repercussions lead to her (re)actions, 4) she had zero empathy, or 5) simply distrusted the doctors.
In the case of #1, there's not much you can do outside rectifying the company's culture. If employees are so terrified of being fired for assisting, or allowing someone qualified to assist, in an emergency, there's something horribly wrong with that organization.
As for #2, the same may apply with #1, but if the airline is afraid of being liable for an in-flight emergency they shouldn't be in that business, and they certainly shouldn't place the burden of determining liability on the shoulders of a flight attendant when they can afford a legal team.
#3 is a bit of a stretch, but given the discussion above, it seems surprising to me that the medkit would be so sorely under-stocked. Possibly an extension of #2.
#4 is probably the real culprit, although your explanation of stress or life circumstances may be much more likely. Perhaps she was tired and cranky. (Still, not an excuse, but people do strange things when they're tired or ill.)
#5 is also a possibility, but if you're trapped in an aluminum cylinder tens of thousands of feet above the middle of an empty ocean, you really ought to reconsider your career choices if the only people who might be able to save a passenger's life are the very people you don't trust.
There's another point I read above that I agree with. If the flight attendants aren't letting you do what you can to help a passenger, perhaps getting the pilot-in-command to assess the situation might be a better option if time and circumstance allow. They likely don't want to be held responsible for someone dying on their aircraft, and they probably have experience with in-flight passenger-related emergencies. They can instruct the flight crew on an appropriate course of action, even if that action is to simply stay out of the way.
Oh, one other possibility is that the head flight attendant seemed overly preoccupied with other passengers' comfort. In a situation like that where someone might die, passenger's comfort probably shouldn't enter the equation. Sure, you don't want to endanger them, and maybe you don't want to inconvenience them (much), but if it's a life or death situation... give me a break!
Gosh, this post is a bit ranty. Sorry about that.
Though the bias of my heritage may be showing, I'd strongly suggest going with Qantas. ;)
"Is there a herpetologist on board" could get interesting, a la Snakes on a Plane.
"Is there an electrical engineer on board" would be scary, and "is there a computer scientist on board" would be downright terrifying.
Maybe "is there an infectious disease specialist"?
Needless to say, if you are an expert, don't use technical words, just say "I puked in there, you should close it."
http://www.af.mil/News/ArticleDisplay/tabid/223/Article/4851...
May be a stupid question but what is a "non-revenue" pilot?
Might just be an industry-insider code phrase to keep from alarming the passengers with the obvious request ("Uh, does anyone onboard know how to fly a Boeing 737?")
Not sure about the jurisdictional issues given that it was an international flight.
Postscript: https://en.wikipedia.org/wiki/Wrongful_death_claim
It seems that some airlines have a very strict protocol. There were at least 4 doctors on board but they were not allowed to help the crew with CPR or help much more than with checking the blood pressure.
Interesting enough, the crew was always connected to a company that has emergency-medicine specialists on the ground, so the crew became their remote hands.
That's not something AEDs can do... An AED can tell you whether or not the patient is in one of two very specific rhythms or not. If the heart is in ventricular fibrillation or ventricular tachycardia, the AED will advise a shock is necessary, otherwise it will report "no shock advised". There are all sorts of nasty cardiac rhythms that an AED will no shock, and there is way to differentiate that.
Hence needing to understand English.
When I was side swiped by an SUV in front of a shopping plaza a doctor was eating dinner in the red lobster inside the plaza. Upon hearing the sound of a car crash she left her dinner and ran to the scene to render aid if needed. Thankfully there were no injuries.
If you are a physician:
-The cabin crew MUST help you in all the things you require, that is:
·Providing food, liquids, blankets (for free of course).
·Providing the mandatory medical kit (that can only be opened by qualified persons never by the crew on their own).
·move the passenger wherever you find appropriate (galley, the aisle, laying in several seats, etc...).
·Don't accept any excuse regarding the medical kit, some pursers are willing to avoid the paperwork involved after opening it (this happened to my wife in an Easy Jet flight, unfortunately I was in another row taking care of the kids and didn't know about it till the end of the flight). It must be fully stocked when opened (usually they are closed with a lock), if it's not the company was breaking the regulations. The medical kit is a no go item (it must be present and in perfect conditions for a flight to begin).
·Request the cabin crew to keep other passengers away. People loves a good show, and is able of disgusting behaviour (like taking photos of a semi-nude patient to "share", looking over the doctor's shoulder, etc..)
·Most cabin crew are super professional and will help to the best of their capabilities, but you can always find an idiot. Don't let them intimidate you.
-The pilots are waiting for the instructions of the experts. From the first moment we know there is a medical emergency, we are planing for a diversion to the nearest airport, usually we'll listen to their opinion regarding the need of an immediate hospitalization of the passenger. Although the captain has the last word, no pilot I know is willing to risk avoiding the recommendations of a doctor and face police charges for letting a passenger die for not following instructions.-What I mean is if it's clear to you that it's a heart attack for example, and the patient needs an hospital, tell the pilot ASAP. We are flying at 8 Nautical Miles per minute, and 10-20 minutes flying away from an airport can mean up to an hour more than necessary till you are in the ground. We take the decision based on the instruction of the doctors and nurses onboard.
-That said, be careful to ask what city is the captain willing to land at, and what kind of medical facilities it has. If you are flying over the sea or desert, just expect up to 3-4 hours till able to land in a city with a good enough Hospital. I had a discussion with a captain cause he wanted to land in Tamanrasset, a small city in the middle of the Algerian Sahara. We had a passenger with a possible heart attack, and he wanted to land there. I told him that we needed 45 minutes to land, and then wait at 3am till we were able to disembark, an ambulance to arrive and the patient be carried to the local Hospital, that as you may imagine is less than stellar. The purser just confirmed my suspicions, as he just had the exact same case. The patient took more than 3 hours to arrive to the Tamanrasset hospital, and there was nothing there to treat him of his heart attack. So a private flight was called from Italy to evacuate him. It was much simpler and safe to wait till Malaga in Spain, just 2 and a half hours of flight away with a medialized ambulance waiting for you at the parking.
-The FAA list of mandatory medical kit onboard http://www.faa.gov/documentLibrary/media/Advisory_Circular/A...
-You also can find that the passenger has no need of immediate hospitalization, but needs medical help once landed. The crew is able to call emergency teams to be ready once the doors open (EMTs and police)
-Some companies have a remote medical service available by radio or satellite phone, they are there to help with the diagnosis and treatment if necessary. But they are not infallible and they could recommend you to land in an airport that has a unsuitable Hospital(it has happened). Right now I'm not aware of any international list with the medical facilities available close to big airports.
-Just a recommendation, IANAL but if unfortunately a passenger dies in flight, I would not declare the decease (we are talking strictly medical causes, no aggressions, killings, etc..), keep trying to reanimate, let the EMT take care of the patient once you've landed and they come onboard. Depending the country a declared decease onboard means a judicial investigation, police reports, etc... that will surely take all day once you land (or more).
-Most usual medical emergencies onboard are faints, suffered by people with previous medical conditions. Also people drink too much or take some kind of drugs to endure the fear of flying. Also some kind of digestive problems and heart attacks happen but are less common than faints (based on my personal and friends anecdote)
I was on a 2 hour flight, we had left maybe 15 minutes before when the passenger sitting right in front of me started feeling unwell. He was travelling alone, so the passenger sitting next to him notified the flight attendant. The flight attendant asked whether he had a history of diabetes, but he was in such pain that he could barely articulate a word. He would only say "it hurts". Believing it was an episode of hypoglycemic shock (not sure based on what, but well, IANAD), the flight attendant brought him a glass of soda and, maybe five minutes later, seeing no improvement, shouted the usual "is there a doctor on board?" question. There was indeed a doctor on board (two, actually), who immediately proceeded to examine the person (he even had a stethoscope). He asked for the emergency kit as well, which proved to be quite minimal. As the flight attendant debriefed the doctor (who at this point, still believing the thesis of hypoglycemic shock, tried to measure the heart rate in parallel), the patient collapsed. It was then clear to everyone that he was experiencing cardiac arrest. The doctor quickly put together, with his other colleague, a small group of people that manage to lay the person down on the aisle floor. In the meantime, the pilot was informed of the situation and diverted the plane to the closest airport en route. By then, at least 20 minutes had passed since the start of episode. CPR was at first successful, but the patient lost his senses again after a few minutes. A second attempt at CPR proved unsuccessful. We landed maybe 30 minutes after the pilot got to know about it. The ground medical team hopelessly tried reanimation with a defibrillator (there was none on board, BTW), nothing. It was pretty sad, especially because I have the feeling that if that person had been on the ground he would have almost for sure survived (IANAD, once again, so, it's just a feeling).
Anyway, things that went awfully wrong and are a danger to airline passengers:
* As I've said before the first aid kit was pretty basic and, according to the doctors, lacked some essential material; * Most commercial planes aren't equipped with a defibrillator. They're not mandatory, at least not in Europe. * Airline crews know nothing about first-aid. They're just not prepared. They cannot recognize the simplest symptoms of a heart-attack. * They clearly didn't know what the first aid kit had or hadn't. They couldn't name the contents. To be fair, the crew was french-speaking while the doctor was not, so maybe they just didn't know the names of things in English. Still, crews on international flights are supposed to have a good level of English. * Most flight attendants behave like robots in stressful situations. They have such a respect for protocol and rules that they will be reluctant to break them even if that means saving a life. For instance, as the doctors were applying the last round of CPR, they considered improvising a tracheotomy using a pen (desperate measure, but who knows whether it would have worked?) By then the plane had started descending and was maybe 10 minutes away from landing. As the doctors asked for a pen, the crew remained still in their seats.
Bottom line: if I ever have a heart attack (which I hope I won't), I'd better not be on a plane.
Sadly, most people who need CPR will die.
How successful is resuscitation through CPR?
Diagnosis Success Rate for CPR
Head injury 7.2%
Acute renal failure 2.7%
Survival after 24 hours 9.2%
Survival to hospital discharge 8.3%
(That's from a Google instant answer).https://www.resus.org.uk/faqs/faqs-cpr/
> 9. How many people survive a cardiac arrest?
> In the UK fewer than 10% of all the people in whom a resuscitation attempt is made outside hospital survive. Improving this figure is a major priority for the RC (UK), the Department of Health, ambulance services and voluntary aid organisations.
It's a bit of a problem when films and tv shows depict CPR as almost always being successful.
The problem is entirely within the heart's signalling, it's not a blockage, obstruction, aneurism, or other blood-vessel defect. And the treatment isn't counterindicated for most other possible similar conditions.
Short answer: rapid appropriate response can result in total recovery, but it's very dependent on the underlying etiology.
If the vfib is "just" a result of chemical imbalance or a less major blockage, the outlook with vfib is much better, and it has even been known to spontaneously self-clear.
An arterial blockage != an electrical problem.
Though information-system-related service failures are generally increasing among carriers, if I'm recalling the coverage of Delta's outage correctly.
Still remains a good flag to raise.
Lufthansa has a really great kit to deal with agitated passengers, but nothing to deal with pain. Air Canada's kit is pretty worthless. Most airlines fall in between.
That being said, I find the doctor's requirement a bit unrealistic.
Airways ? Common, good luck placing an airway in the cramped flight conditions. A BVM [1] would be more useful.
IVs ... Completely useless, too. First, unless you have a good nurse on board, you wont be able to open up a good vein. Second, you cannot expect airways companies to store enough of IV fluids to make a difference either way. Third, fluids don't save lives unless you have other medications coming in the next few minutes.
The lack of nitro might be a good thing too. Rarely useful, and most likely to result in the passenger passing out/dying than helping anyone.
IV access is useful for administration of several drugs that airlines (in the US anyway) are required to carry. While lots of docs haven't placed an IV since residency, it's not _that_ hard a skill, and it's more than just nurses who start a lot of IVs... A nurse wouldn't even be my first choice in that situation. I'd hope there was a paramedic (or ER nurse) aboard.
As far as IV fluids go... There are plenty of situations where a 250-500mL bolus can make a significant difference. Given the limited diagnostic tools available, I'd give fluids to anything that smelled like an MI (barring any contraindications). For all you know it's an inferior wall MI, and that boost to their preload will help tremendously.
1. Placing an IV in a sick, clamped patient IS difficult, even for experienced ER nurses.
If the patient is not sick, he doesn't need an IV. Its way easier to give drugs directly with a syringe than setting up an IV first.
2. In those situations, I'll just lift the patients legs up to give him that 500 mL bolus, which will take exactly 10 seconds, and not require any skills at all. Bonus points, if I realize he's not fluid-depleted, I'll just them back on floor -- et voilà!.
You're not going to buy 500 mLs by raising someone's legs... 250, maybe. And if they _do_ have a positive response, you'd still hold off on fluids?
I see it as more of a friendly discussion than an argument, but I'll certainly respect your wishes if you'd rather not...
I don't doubt you place IVs in sick patients, I only doubt those IVs make any difference. I am not very familiar with prehospital/EMT literature, and I don't know if any studies have been done, and I certainly don't have any hard data, but I do prefer when paramedics give aspirin, stick in a combi-tube, do basic stuff, and just rush the patient to the hospital instead of wasted time installing and IV on-site, giving fluids and what not. I've seen a great many "heart attacks" treated with fluids in full-blown congestive heart failure. This is anecdotal of course.
Again, for the 500 bolus, I am not aware of any literature to support it as a life-saving measure, and I do believe that if the patient is gonna code without a 500 bolus, he will code with a 500 bolus, too. We're talking of a previously healthy person suddenly dying here -- in those scenario fluid rarely makes a different unless its profuse bleeding, in which case 500 mL is not enough anyways.
The big problem I see with fluids, stethoscopes, IV benadryl, and the like, is that these things are DISTRACTIONS that make people waste their time trying to get a blood pressure when its obvious the patient's in shock (or equally obvious he isn't). A quick, focused history and exam + Epi + AED + Albuterol are the real life-savers and where the emphasis should be on.
I do think you're focusing too much on the dying/not dying distinction. There is a pretty wide range in the middle, and much can be done to help those patients (even if it's only to improve their comfort and reduce anxiety). There are a lot of patients who aren't going to die in the next couple hours who would still benefit from one or more of the interventions available on an aircraft (including a 500cc bolus).
"Lots of fluid" really isn't generally the standard of care for severe hemorrhage anymore. 500 mL may indeed be enough (if it's not enough, they're gonna bleed out anyway).
I agree 100% that any provider dealing with a medical emergency on an aircraft (or anywhere else) should be looking at the patient, first and foremost, and not rummaging through a medical kit...
Well, my point is that if they aren’t so bad, they don’t need IV fluids, and you can give them some juice with pretty much the same effect (I expect normal GI function).
> improve their comfort and reduce anxiety
The Lufthansa kit is great in that respect. Lots of Valium and Haldol to make plenty of passengers calm and happy.
> "Lots of fluid" really isn't generally the standard of care for severe hemorrhage anymore.
I know. That’s been the usual swinging pendulum through the years : give fluids, don’t give fluids, give just a little bit. I highly doubt all this matter except in a few situations in which the patients is pretty much assured to die on the plane: septic choc, severe bleeding, severe fluids loss (on flight cholera?).
Seriously, I’ve never seen an acutely sick patient who needed 500 of saline now. They either can wait till next week, or need 2L STAT. Now, the situation is completely different with the chronic/elderly patients slowly deteriorating during the course of many hours/days, and arriving in extremis, and being resuscitated with a little bolus. However, you don’t see those patients in planes because they don’t let them fly!
No idea why your posts are getting down-voted. This has been a mutually constructive discussion, in my opinion...
If it's a civil, informed, high level discussion of the topic by experts, I think it's a good discussion for HN. (Just have some sensibility to avoid or explain the very technical details.)
Borrowing a paragraph from the guidelines:
> On-Topic: Anything that good hackers would find interesting. That includes more than hacking and startups. If you had to reduce it to a sentence, the answer might be: anything that gratifies one's intellectual curiosity.
The article states that these items (airways, nitro, ...) were not just her requirements, but rather FAA mandated [1] items that did not appear in the flight's medical kit.
[1] http://www.faa.gov/documentLibrary/media/Advisory_Circular/A...
IV fluids are critical in dehydration--no drugs to follow.
Oh. I wrote the foregoing and then I re-read the part about "a good nurse...open up a good vein" and I realized you are a troll with no medical experience or qualifications. Good one.
If someone was able to walk on a plane, it's unlikely they are severely dehydrated... Plenty of other reasons to carry fluids though.
Unless you have a rare scenario where you've got an anesthesiologist/experienced paramedic, it is completely unrealistic to expect a random doctor to be able to use anything else.
Actually, no. That isn't what I meant. I flew Delta a month ago and won't be doing so again. Free TV shows and new planes don't compensate for being late or having unfriendly staff members. Never mind this tale...
If you can improve the situation by landing, and not endanger others, you land.
Dead bodies aren't recoverable. Keep going where you were going, unless you've got other reasons not to.
I remember a friend who became a paramedic. My home state brought in ambulances-for-everybody. If you wanted an ambulance, the dispatcher couldn't say no anymore, you got an ambulance. And for people on low-income cards, those ambulances were free. So my friend got called out to a lot of junk calls (his term: "coughs, colds, and sore holes"), and said that it was a problem for the paramedics because their skills rusted - some paramedics reported only seeing one heart attack in a year, and they have to pause and think what needs to be done again.
Medicine is very much a 'use it or lose it' discipline, at least when it comes to the details.