It's a perversion of the whole norm, since it effectively turns tipping into a subsidy to the restaurant owner.
https://en.wikipedia.org/wiki/Tipped_wage_in_the_United_Stat...
That place systematically robbed those staff by refusing to pay minimum wage and falsifying records and withholding taxes based in nonexistent tips. The Labor department fined then pretty heavily -- but that isn't an uncommon practice.
It could be a subsidy if it wasn't an established custom to tip, but people know quite well that they are paying the server a tip for the service.
I suppose the fact that it enables the restaurant to under-report wages and thus under-pay wage taxes is a bit of a subsidy (but then some of that savings probably shows up for the customer).
Say the server works 40h/week like a regular full-time worker, so the minimum take-home pay under federal law is $15000. If the server gets $0 in tips, the restaurant must pay the $15000. But if the server gets, say, $5000 in tips, the restaurant can pay only $10000.
The server gets the same money, only the restaurant gets to save some.
It also has a non zero impact on the menu prices (they would go up if tipping wasn't expected)
I noticed they did this in Singapore. You'd be charged a service fee on top of your bill, I can't remember if they popped tax on top of that too. If it's non-optional, it should be included in the cost.
For the same reason airlines don't include mandatory charges in their fares - humans are not particularly good at rational pricing evaluation.
It's known as partition pricing and generally results in higher revenues - from "The Effects on Perceived Restaurant Expensiveness of Tipping and Its Alternatives": [1]
"Furthermore, participants ordered more expensive meals when automatic gratuities were added to the bill than when the costs of service were built into menu prices"
[1] http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?artic...
See also:
http://www.msi.org/reports/divide-and-prosper-effects-of-par...
The fact really is in the USA if we eliminated tipping, the cost of the food on the menu would just go up by $X number of dollars, and people don't want that, they want low prices for the items on the menu which is why the system also is the way it is.
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Looked it up. You were right. Well, at least in the pay structure. 85% of surveyed people prefer a tipping pay structure to including it in the price of food.
I think it has to do with the perceived idea that tipping leaves the diner in control and leaves the ability to punish a bad waiter. Maybe I'm wrong about that too.
https://www.surveymonkey.com/blog/2013/04/18/tipping-in-rest...
I'm sorry doctor that appendectomy scar is a bit to big for my liking I'm only tipping you $180.
After doing this for enough years, it becomes a background task that you don't even really think of, no awkwardness.
It is absolutely insane to me that you would tip anything at all in that case. US tipping culture is crazy.
In what situation would you give 0% tip?
What people have to understand, is that a "Tip" in the United States for a server == Salary, not some nice additional money. It's how they pay their rent/buy their groceries/feed their children.
And, while that "$7.25/hour" is OK in some place like Terre Haute, Indiana, It's destitute poverty in a lot of cities, so the societally agreed convention is that in order to live/pay groceries/utilities/bus-fare/etc... tips are essential.
It's reasonable to assume that when a serving person in the United Stated doesn't receive a tip of 18-20%, then that money is resulting in a reduction of expected baseline salary.
How does this conclusion follow from your previous statement?