Google recruitment mistakes: part 3
asylum.madhouse-project.org
asylum.madhouse-project.org
Why not just delete it or reply no thank you? Google is a massive company, and unless they are specifically head-hunting you, it's not fair to expect them to even spend 5 minutes going through your personal site. You're going to get picked up by automated scripts for big hiring campaigns. Accept it, and don't waste time or mental energy getting frustrated or mad about it.
Come on. This is their JOB.
Large corporations do not have to sell employment.
Potential employees should feel honored to merely be contacted on the basis of an opportunity.
This sounds a lot like a cargo cult, or some weird corporatism worship.Frankly if I'm contacted by a recruiter who is a direct employee of a company, and it is blatantly obvious I'm receiving a form letter based on a keyword search of a resume data base. I know exactly what my role will be at this company, an employee ID in a database row.
I work for a company that has open developer positions. None of them are related to keyboard firmware, but if you told me nothing about a potential candidate except that he'd been doing keyboard firmware for fun, my first instinct would be, "great! Let's see if he wants to come in for an interview". Don't we all spout the company line about how specific skills are less important than "passion" or whatever? Well, then don't bitch if someone contacts you about something other than the specific skills on your CV. You don't have prostrate yourself before their glorious presence, but I don't see a reason to get upset about it.
Generally speaking, they'll be two types of recruiting companies like this are doing:
1) General filling headcount. X department has N open roles for developers who they need suitable people for. It doesn't really matter who the person is, as long as they're suitable (and they'll figure that out with screening calls and interviews). These are the types of roles that these shotgun form emails are sent out to.
2) Headhunting specific people (for specific roles). A company is after someone in particular who they already know about, or they're after a fairly specific type of person (for an IMPORTANT role) so they'll do a bit research on who they want to approach.
Of course I don't think anyone should feel honoured to receive a form email. I just don't think it's worth getting your knickers in a twist over it. They irritate me slightly, but I get over it. If I wrote a 1000 word article on every piece of recruiter spam[1] I receive I wouldn't have time to do actual work.
[1] Amusing anecdote: One day In the office a whole bunch of phones and computers when off. I assumed it was a whole company email, but nope - it was a recruiter who had emailed everyone looking for MERN developers.
Maybe I poorly phrased my comment, but I don't think sending an automated form email counts as 'specifically recruiting' OP, nor do I expect Google to spend time prior researching them.
I don't think the emails are automated, I really do think there's a human at the other end, if nothing else they need someone to read your response. It's just that they're spending a minimal amount of time just to try to get you on the hook, and they'll use whatever information the automated system gave them to do that.
Google does do "warm body" recruiting, for example, to staff their support lines for Google Apps and other small business-aimed services.
In the sales world, the merits of research are well-known. An increased hit-rate is always worth the additional time in researching and qualifying before-hand.
It's the part where he gets all Wrath of Khan about it that is a little entertaining.
I wonder why... Is the potential for one person changing their mind worth the negativity? I've also been contacted repeatedly by Google's recruiters, even though I live nowhere near a Google campus, and have no desire to move back to that area.
Technical solutions not always being practical in meat space and all that, but seems like a backoff like we would implement against an API which isn't responding would not be a terrible idea here.
I didn't read this and come away feeling any more negative about google.
I'm curious to read parts 1 & 2, wish there were clear links to them in "Part 3".
Checking the category under which this was posted, Rants, gets you to number two in a single page where a good old Mark I eyeball grep is enough to get you there with some brief scrolling.[1]
(I was curious, too.)
[0] https://asylum.madhouse-project.org/blog/2011/12/13/google-f...
[1] https://asylum.madhouse-project.org/blog/2012/08/21/recruitm...
Every time I see someone bring up this rough point the time gets shorter. "I'm important, I don't have 5 minutes to look at your personal page!" or some variant of that. It's ridiculous.
If I'm reaching out to someone to start hiring, I'd be looking at personal pages, github pages, looking through their code, etc. The only reason you wouldn't is if you don't actually give a shit and you're just working through a list of candidates and trying to get your conversion rate up.
Plus someone who goes around recruiting without looking at WHO they're recruiting is not somebody I'd work for...
Conversion rate is $number_hires / $number_prospects_contacted.
It seems that indiscriminate spamming would pretty much tank the conversion rate.
My starting point is "The goal of a recruiter is to fill positions." This leads to hiring actions being the key conversion step.
In a hiring pipeline with length like Google's or similar, I could very easily be assigning too much weight to this sort of role.
Thanks for helping me think in a different way.
If google is serious about hiring "the best" (which is debatable) they should definitely be paying more attention and not just spamming people
Not every one of Google's 61,000 employees is "OMG super A+ number one hot code engineer geek!"
If a company wants to hire me, I expect them to spend hours going through my site and assess my previous open source work, and how and why I might be fit for them, etc.
If they don't do at least that, there's nothing for me there.
And yeah, Google is spamming me too, like the author of the article.
I am am talking about senior-level jobs here, where the employee is hired because of his specific skill set and expertise in some particular domain. If the company does something that doesn't require any particular expertise, and no particular skill set, or if they don't know what they need, yeah... I don't want to be working there. Why would I? I would be selling myself short, and I would not advance in my technical career.
Companies can very well assess whether someone is interested in the job. They can't know without asking if someone is willing to tolerate the company, but they should be able to tell whether someone would likely be interested in a particular job. And if someone likes a job, most likely they won't mind the company, so it's worthwhile for the company to reach out.
Companies should also be able to assess with good reliability how qualified is someone for a particular job before contacting that person. If they can't, they either don't know what they need, or they are looking at the wrong person to hire.
I'm honestly curious what they would have done during that time. I mean, are you literally saying it took them days or weeks of constant analysis to decide whether to approach you about coming in for an interview?
I'd like to think that when they email and invite me to a local event, it's in a city I've been associated with before, not somewhere across the country, when I live in the same city as the HQ.
I'd like to think that when I've spent an hour on the phone, they at least let me know that they're interested or not, not just go completely silent.
Or, same deal after an onsite.
I hate to say it, but ... it's unlikely to happen. The problem for you is that for most companies, there are plenty of leads in the sea.
For everyone like you, there are 100 who aren't. The likelihood you are objectively a better candidate than all those folks is ... low
Until that changes, your request pretty much won't happen.
(As for spamming, the author says it was 5 years ago, "My first thought was "what took them so long?" - it has been five years since my last contact with a Google recruiter."
I don't think i would qualify reaching out every 5 years as spamming)
So, you are saying the "talent shortage" is a load of bullshit?
You can have a lot of something and still have a shortage.
The problem isn't that they don't look or give careful consideration...
The problem is that they LIE about it to the people they contact.
Uh, at a guess: because if you don't expect to get a job at Google the next best way to pad your CV is to make it very publicly known that you've turned down an offer from Google?
But it also doesn't take much to win someone's love and respect.
A Korean journalist (from here on referenced as Ms. Kim) once interviewed Guus Hiddink, the football coach for 2002 World Cup SK National Team. The SK team had placed fourth, an unprecedented miracle. Hiddink instantly became a household name in Korea.
After the World Cup, countless journalists interviewed him; but Kim sought to foster this relationship — to win Hiddink's love and respect.
Upon finishing the interview, Kim, the journalist, handed Hiddink a portable drive with highlights of all the matches he coached this World Cup.
She gleefully recommended that he watch them on the flight back home.
Hiddink was so touched by her care that he took her out for lunch two days later. This time, Ms. Kim brought kimchi that her grandmother made, and shared that story at the table.
Kim and Hiddink kept in touch, and five years later, Hiddink came to her wedding.
Hiddink flew half-way around the globe for the wedding of a journalist — whose initial meeting was a typical interview.
Hundreds of people interviewed Hiddink. But only one managed to get him to come to her wedding.
And all she spent was a little time, care, and attention.
"Highlights" must have given the wrong impression!
Their recruiter contacted me a couple years ago using the sentence "everyone who worked with you had great things to say about you!". I replied back "really? Who in particular?". Things went downhill from there.
I really do wish their recruiters (or all recruiters really) did a better job of remembering what their company's previous interactions with candidates were.
Did you deliver any code features / bug fixes during the internship, even if you hated it and/or the code got thrown away? There is a good chance that is considered enough for an internship. I'm pretty sure one of my internship project's code got thrown out at a company, but I still got a return offer.
For some reason I doubt the recruiter would lie about something like this. Perhaps the recruiter couldn't name names because the feedback was years-old and/or anonymized?
The USA has weak laws there (https://en.wikipedia.org/wiki/Information_privacy_law#United...), but those of California are stronger, and the likes of Google run the risk of information 'leaking' to other countries.
It typically is easier for a company to ditch an entire employee/intern record than to filter it for to-be-discarded information.
Of course, for employees or interns, they also typically are obliged to keep records for some time, for the tax office or because former employees might still file a claim.
Still, they probably will ditch everything they have on employees as soon as they are allowed to.
- People with really good information on-line get tons of responses. Someone from LinkedIn confirmed that a small number of profiles get most hits.
- Most public information about engineers is total crap. Most LinkedIn profiles have no detail to determine if someone is a fit. I looked at the profiles of some of my coworkers who I thought were really good and there was nothing interesting in them. Most github repos have not substantive or interesting projects. Looking at github was a big waste of time.
- Being a recruiter is hard work. It's exhausting looking through profiles and dismaying to get rejected and ignored all the time, especially when you've spent time researching people.
- Often you need to contact people several times before they will respond, even if they are interested. I've found this even when I've been contacted by recruiters: I think "interesting, I'll get back to them" and forget about it.
Recruiting is a volume game. Carpet bombing is the only effective strategy in my experience, which is why recruiters do it. It's simply not worth doing that much research up front.
Also, bear in mind that the recruiting staff is usually divided into recruiters and sourcers. The latter are who are doing a lot of the contacting, and their job is mainly to find lots of profiles, not do deep research. Once they get a response, the recruiter takes over and does more of the relationship building and candidate vetting. Given low response rates, this is also a more effective strategy.
We also tried recruiters and stackoverflow. One recruiter was very good at selling himself to upper management and was pushing unqualified engineers into our throats. Stackoverflow was less targeted than lispjobs blog, but much better than typical recruitment company.
lispjobs was so good that another our practice of flying candidates in to spend a week of hacking together after brief phone screen wasn't that expensive at all.
Recruiters are awesome and if you are smart(you should be you work in this field) you should know how to use recruiters to your benefit!
1. Don't ever give them your real phone number or email address. Give them your spam email address and number.
2. If they are so bold to hunt you down and call you at your place of work get them fired and or shame them publicly. Doubtful this happens a lot
3. When they are chasing you... Jack up your price and get the best deal ever(money, benefits, work location).
I never understood these silly complaints about recruiters minus to me it sounding like reverse bragging.
Hi $recruiter,
I appreciate you taking the time to reach
out about this opportunity. Luckily, I am
quite happy at $current_employer and not
currently pursuing other options. I do
have one question for you, though. Right
now, what would a typical salary range
look like for someone with my background
and level of experience for a position
like this?
Thanks,
greggyb
I'd say anecdotally that I get an answer more than half the time with a salary range, sometimes based on the position they're hiring for, and sometimes their ballpark based on my profile.It's not scientific, but it is helpful to keep a pulse on the types of opportunities and compensation available.
Instead of wasting the opportunity, a reply like this can be quite useful. If the recruiter doesn't reply, don't respond to them again.
Google has no real excuse not to have a better candidate database in place where this kind of thing doesn't happen. This person's information (email, GitHub account, LinkedIn, name, web pages, etc.) should all be entered into a system and marked as "DO NOT CALL" based on his previous interactions with Google. Google recruiters should be required to check the name and contact info of anyone before they send any correspondence - that only takes a minute.
The Google recruiter might be required to do this already and just didn't do his/her job properly, but I can't imagine a company like Google doesn't have this system in place.
The recruiter appears to have done some minimal level of research on the candidate, but it's hard to tell that the recruiter discovered anything other than the fact that this person had a GitHub account. Some recruiters looking for software engineers of any kind will contact anyone with a GitHub account, as most of those people will be developers.
The recruiter could have done a bit more, and most recruiters could do a bit more research.
All this said, if this candidate actually wanted to work for Google, this blog post never gets written. Candidates will accept a bit of laziness from the recruiter if it's from a desirable company. If this person was interested in Apple and this same email came from an Apple recruiter, the response is probably "Sure, let's talk!". Because it's Google, and because this person (unlike many in the world) doesn't want to work for Google and really wants us to know that he doesn't want to work for Google, this is supposed to be interesting.
This kind of thing happens thousands of times a day. It's not unique or interesting.
As for HR, their incompetence seems more due to the fact that: 1) There seems to be a turnaround rate in HR departments, which if harvested could power a small city 2) The head of HR is usually not given the power to enact proper recruitment efforts (see #1) 3) The level of disorganization is at best amateurish. This is not a personal statement against any HR employees, which seem like great people who are stuck in sinking ship.
During the same time, I was working with a couple of headhunters to find a place for me, some good, some bad. One got me an interview pretty easily, for a job I didn't really fit too well with, but that was cultural really. But that guy was really helpful, and really on task. I had another one though that was super unhelpful because he wanted to talk on the phone before hooking me up with any given job posting, and would only be willing to talk to me during work hours... when I was at work.
You WILL have hit and miss experiences with recruiting, but there's good ones out there.
The great thing about these recruiting companies, is that since the employer pays them for referring you, they do a lot of the job search work for you, and it costs you nothing as a job seeker. This is a life saver if you're currently employed while searching.
This being HN, I was hoping for something better from the link.
Are you really sure? How about in 15 years when nearly all programming jobs have been replaced with AI[1]. Programmers are jobless, hungry, homeless and without any access to healthcare. However Google bizarrely needs some keyboard firmware written because AI is pretty shitty when it comes to keyboard firmware.
[1] maybe even less dramatic, how about a year 2000 dot-com-style crash when you are out of work for 12 months?
Many people just have strict morals and refuse to work for multinationals that try to use their market power and might to influence local laws, or think they’re above the law.
Again others dislike the corporate culture.
(However I can't condone their recruiter's behaviour - on average - as well)
I know, so many "amazing career opportunities" show up in my inbox from people that can't even read that I'm not in the US and send me "no visa sponsorship" openings there. Those get the 'report as spam' treatment
This kind of behaviour irks me in RL too. If someone can't respect your decision of a polite "thank you, but no", then still keeps riling at it, then there's perhaps no other way for them to realize that.
No it isn't, that's the problem: It's impersonal bulk-email that pretends to be personalized.
Mind, this is far from the first case of Google being disconnected from the outside world. Like Google's lack of support for web standards, while loudly supporting them. Or not communicating vital information to YouTube's creators when they screw up, and disable monetization on all videos for no reason, or unsubscribe people seemingly randomly. I could keep going, but I think you get the picture.
My profile on Monster, and on other sites, explicitly states that I am not interested in relocation and I will only accept full-time employment.
And I know for a fact that these recruiters are getting my information from Monster because I get a flood of calls and emails every time I update my profile there (which I haven't done in a while because I just started a new job and thus I'm not looking anymore, so fortunately the calls have died down lately).
Most of these are Indian recruiters hawking positions at no-name companies, but I've received a disproportionately large amount of emails from Amazon. Every few months, I'll get another email saying they're checking in on me and that they've got positions open for me.
If I were him, I would have replied with something really interesting for anyone at Google (I'm guessing actually recruiters would not care), for example, what would it take me take a job at Google?
Certainly I'm not so arrogant to say I would never accept a job at Google. You will never know the future, so you will never know if 3 years from now Google would be funding the side-project of your dreams...
But even then, there are some things about Google that bother me. And this is what I would have written in an email to a recruiter. Some examples below:
- Stop spending resources on developing bad languages such as Go. (Or at least, really improve it please by adding generics and removing ignoring-errors-by-default. And merge it with Dart, or just throw Dart down the toilet please...)
- Stop tracking everyone and be more like duckduckgo.
- Take down GooglePlus, it doesn't make any fucking point nowadays, it's just useless and shameful.
- Resurrect GoogleReader (I still sometimes begin to write "reader.goo" when I open a tab nowadays), or at least make the code opensource and publish it.
- Open source the software that brings automation to google cars. We need accountability and transparency here.
- Stop the inclusion of proprietary software in Android. And stop blackmailing smartphone manufacturers by forcing them to include these services.
- After you have fixed Go (and flushed Dart), stop pushing for Python so much. If I get hired I don't want to write code that is going to be broken 6 months down the road.
- Same thing as previous bullet, but Java. Move Android to be Swift or C# based.
- Deprecate the stupid GoogleWallet thing and just adopt bitcoin, for once.
- Don't ever stop organizing Google Summer Of Code please (not everything in this comment was going to be criticism).
If these items get fulfilled, I would be less annoyed about working for Google.
I'd rather work on accounts receivable for a ball bearing factory.
http://webcache.googleusercontent.com/search?q=cache:Pb4VPWY...